Overseeing complex multi-property transitions, the full-time Senior Client Services Specialist will manage end-to-end migration processes, serve as the primary client liaison, and coordinate cross-departmental efforts to ensure seamless onboarding and offboarding for large-scale portfolios in a remote environment. Key responsibilities Lead complex portfolio migrations, ensuring timelines and client expectations are met Serve as the primary point of contact for clients during migrations, addressing concerns and facilitating communication Coordinate with internal teams to align on requirements and maintain visibility across stakeholders Required qualifications Bachelor's degree or equivalent experience required 4-6 years of experience in client services, property management, or transitions Proven experience in leading large-scale, multi-property projects, ideally in the multifamily or real estate industry Strong leadership skills with the ability to guide cross-functional teams without direct authority Proficiency in Microsoft Office Suite, SharePoint, Yardi, and CRM platforms
Senior Client Services Specialist • Fremont, California, United States
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