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Senior Manager, Site Reliability EngineeringVirtualVocations • Birmingham, Alabama, United States
Senior Manager, Site Reliability Engineering

Senior Manager, Site Reliability Engineering

VirtualVocations • Birmingham, Alabama, United States
9 days ago
Job type
  • Full-time
Job description
Leading a high-performing team, the full-time Senior Manager, Site Reliability Engineering will oversee incident management and ensure the resilience of critical business processes across a global SaaS ecosystem, while working remotely. Key responsibilities Lead, mentor, and develop a team of Site Reliability Engineers, fostering a culture of accountability and continuous learning Architect observability for complex business processes and define Service Level Objectives (SLOs) in partnership with business owners Own the Major Incident Response process and lead Root Cause Analysis efforts to drive improvements and reduce manual toil Required qualifications 8+ years of experience in Site Reliability Engineering, DevOps, or Production Engineering, including 2+ years in a management role Deep understanding of Order-to-Cash or Procure-to-Pay cycles and their impact on business operations Experience managing enterprise ecosystems such as NetSuite, SAP, or Workday Proficiency in networking, identity management, and endpoint management Familiarity with monitoring tools like Datadog, Splunk, or New Relic
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Senior Manager, Site Reliability Engineering • Birmingham, Alabama, United States

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