Responsibilities :
- Answer incoming calls according to established procedures and performance standards.
- Create work orders and capture structured data for each issue to provide audit trails and statistical analysis.
- Follow established payroll guidelines.
- Process and respond to emails according to standard procedures.
- Process off-cycle checks according to standard procedures.
- Perform other team-specific tasks as assigned.
Qualifications :
- Bachelor’s degree preferred
- Effective oral and written communication skills
- Payroll processing knowledge preferred
- SAP experience preferred
Category Code : JN003
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