Content Operations Specialist Job at generalwebers in New York

Overview

We are seeking a detail-oriented and organized Content Operations Specialist to manage, optimize, and oversee the lifecycle of digital content across platforms. This role ensures that all content—whether written, visual, or multimedia—is accurately produced, efficiently published, and aligned with brand and compliance standards. The successful candidate will serve as a critical link between content creators, marketing, product, and technology teams to ensure smooth workflows and impactful digital experiences.

Responsibilities

• Content Management : Maintain and update digital content across multiple platforms, including CMS systems, websites, and apps.
• Operational Workflows : Develop, monitor, and refine content production workflows to maximize efficiency and reduce bottlenecks.
• Quality Assurance : Review and proof content to ensure accuracy, compliance, and brand consistency before publication.
• Collaboration : Work closely with writers, designers, marketers, and developers to ensure timely delivery of content initiatives.
• Content Optimization : Use analytics to assess performance and recommend improvements in engagement, SEO, and accessibility.
• Governance & Standards : Enforce content governance guidelines and version control to maintain a structured and compliant content ecosystem.
• Tool & System Management : Operate and optimize content management systems (CMS) and digital asset management (DAM) tools.
• Troubleshooting : Identify and resolve content-related issues quickly to avoid disruptions.
• Documentation : Maintain process documentation, style guides, and training materials for content operations.

Qualifications & Requirements

Compensation & Benefits

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