Desktop Support

Immediate need for a talented Desktop Support . This is a 12 months contract opportunity with long-term potential and is located in Richmond, VA ( Hybrid ). Please review the job description below and contact me ASAP if you are interested.

Job ID : 25-90122

Pay Range : $20 - $25 / hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities :

• Provide endpoint vulnerability remediation support using various tools and techniques to remediate cybersecurity vulnerabilities
• Monitor and respond quickly and effectively to calls received to the Client Desk
• Interact with end users via soft phone or chat modules to resolve desktop vulnerabilities
• Remotely access and support end-user machines to achieve first call resolution
• Utilize Client as the ticketing tool to track and escalate incidents for end users
• Participate in projects and program initiatives within the team

Key Requirements and Technology Experience :

Our client is a leading Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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