Animal Control Manager - DC

Operations Oversight

• Provide daily oversight, guidance, and scheduling for Animal Control Officers and dispatch staff.
• Ensure staff compliance with organizational policies, safety protocols, and DC laws.
• Conduct regular performance reviews, training, and mentorship to support professional development.
• Serve as a role model for professionalism, courtesy, tact, and discretion in all interactions.
• Oversee all field service activities, including but not limited to response to :
• Animals at large
• Animal bites and quarantines
• Injured, sick, or dangerous animals (domesticated and wildlife)
• Stray and confined animals
• Noise / nuisance complaints (e.g., barking dogs)
• Coordinate humane capture, transport, and impoundment of animals as required.
• Review and approve case reports, logs, summonses, and court documents.
• Ensure vehicles, equipment, and PPE are properly maintained and in safe working order.
• Maintain operational readiness for emergencies, natural disasters, or high-volume incidents.
• Interpret DC Animal Control and Humane laws, animal control rules, and BVSPCA procedures and be able to advise others.
• Maintain and ensure compliance with DC Health contractual requirements.

Community & Interagency Engagement

Administrative and Reporting

Performance Factors and Necessary Skills

Diversity and Inclusiveness

Safety

Qualifications

Working Conditions

The Brandywine Valley SPCA is an equal opportunity employer. We are committed to fostering a diverse and inclusive work environment where all employees feel valued and respected. We do not discriminate against any applicant or employee based on race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We encourage applicants of all backgrounds to apply and look forward to building a team that reflects the diverse communities we serve.

BVSPCA is now elevating animal services for the nation’s capital

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