People Operations Partner-Strategic Partner - Lafayette Hill, PA

People Operations Partner - Strategic Partner

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a People Operations Partner - Strategic Partner to support our People Operations Team. This is a remote position available to candidates residing in Pennsylvania, New Jersey, or Delaware. Salary range : $70,000-$84,000 depending on experience.

Position details :

The People Operations Partner - Strategic Partner will work collaboratively with operations to ensure strong communication with staff, facilitating manager / employee relationships, and ensuring that appropriate resolutions are being recommended regarding corrective actions, investigations, and HR policies. This role will also provide consultative advice and education for reducing the risk of legal pitfalls, while promoting a positive work environment. Other duties include :

• Facilitate timely resolution of employee relations issues, including investigations, research, documentation, and communication of findings and next steps.
• Serve as a trusted advisor to leaders and employees by coaching, advising, and supporting them through complex people matters.
• Conduct and coordinate investigations into allegations of harassment, discrimination, retaliation, and similar issues to ensure fair and effective outcomes.
• Partner with operations to develop tools, resources, and strategies that enhance employee experience, retention, and legal compliance.
• Maintain confidential employee relations files and track case activity in the HR Case Tracker.
• Provide guidance and training to promote understanding and compliance with HR policies, employment laws, and best practices.
• Support performance management processes, including improvement plans, corrective actions, terminations, and responses to EEOC or other third-party charges.
• Collaborate with HR, Legal, and Labor Relations teams on accommodations, grievances, mediation, and the development or refinement of HR policies and practices.

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including : comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes.

About Merakey : Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Merakey strictly follows a zero-tolerance policy for abuse. Merakey welcomes all Veterans to apply! Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply.