Lead Dispatch Specialist / Customer Service Representative

Job Description

Job Description

We're Hiring : Lead Dispatch Specialist | Phoenix / Glendale

Are you a dependable, organized multitasker with a passion for customer service? We’re looking for a Lead Dispatch Specialist to join our growing team! You’ll be the vital link between our customers and field staff—helping ensure smooth operations, timely service, and exceptional support.

What You'll Do :

• Serve as the first point of contact for customers via phone, email, and live chat.
• Route service requests and inquiries to the right field team member.
• Schedule appointments and coordinate service calls efficiently.
• Manage a high volume of inbound communications while staying organized.
• Maintain accurate records of customer interactions and follow-ups.

What You Bring :

Perks & Benefits :

If you're ready to make an impact and grow with a company that values your contributions, apply now to become our next Dispatch Specialist!