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Client Onboarding ManagerVirtualVocations • Norcross, Georgia, United States
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Client Onboarding Manager

Client Onboarding Manager

VirtualVocations • Norcross, Georgia, United States
14 days ago
Job type
  • Full-time
Job description
Owning the end-to-end client onboarding process, the full-time Head of Client Onboarding will manage KYB procedures, design scalable workflows, and coordinate cross-functional efforts in a remote environment. Key responsibilities Oversee the KYB process from initiation to completion, ensuring timely collection of documentation and client activation Document and systematize the onboarding process, identifying bottlenecks and developing a roadmap for automation Collaborate with Sales and Compliance to set onboarding timelines and adapt to evolving requirements Required qualifications 5 to 10 years of hands-on experience in client onboarding, KYB, or operations within fintech, PSP, neobank, or payments companies Strong familiarity with corporate KYB processes, including entity structures and documentation standards across jurisdictions Experience in managing and improving one-to-many onboarding processes at scale Proven ability to work with Engineering teams on automation and tooling Detail-oriented with strong written communication skills for professional interactions with clients and teams
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Client Onboarding Manager • Norcross, Georgia, United States

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