Inside Account Manager

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

The Inside Sale Account Manager is accountable for the account management, growth, and stability of company non-acute clients. They are also responsible to build and maintain multi-level relationships with key stakeholders and to promote and sell products and services.

• Close sales, achieving quarterly & annual growth goals as assigned
• Sources new sales opportunities through inbound lead follow-up and outbound cold calls and emails, and through business networking opportunities
• Presents the Cencora Program Value via phone or Teams utilizing the Challenger Sales Methodology
• Understands customer needs and requirements, communicating with other departments as necessary to ensure appropriate program management
• Drives new client onboarding process
• Reviews all new and existing customer volume and trends to ensure growth is tracking to plan
• Provides and reviews savings reports with customers and business partners on a quarterly basis or as requested
• Documents, maintains and tracks all new and existing customer activity within the CRM
• Utilizes sales metrics to identify successes and challenges, reviewing with leadership regularly to drive improved results
• Provides customer support as required
• Actively engages in growing existing business through the positioning of additional TRIOSE solutions
• Maintains regular contact with prospects and customers
• Responds to requests from customers for information and gives online presentations
• Collaborates effectively with other AB departments for successful client management
• Remains updated and knowledgeable on changes and developments within the Cencora solutions portfolio

Experience and Educational Requirements

• Bachelor’s degree preferred; high school diploma or equivalent experience required
• Minimum of 3 – 5 years of experience in successful client account management and/or selling solutions and services
• Experience in region account planning and execution required

Minimum Skills and Abilities

• Excellent verbal and written communications skills
• Strong phone presence
• Strong listening and presentation skills
• Strong relationship building skills
• Ability to prioritize and manage time effectively
• Customer first approach
• Excellent verbal and written communications skills
• Proficient in Microsoft Office Suite
• This position works in a professional office environment

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.