Referral Coordinator

Job Title: Referral Coordinator
Location: Clovis, CA


Job Summary:

The Referral Coordinator is responsible for managing and coordinating patient referrals within a healthcare facility or medical practice. They facilitate the seamless transfer of patients to specialists or other healthcare providers, ensuring timely access to necessary medical services.


Schedule:

• Monday - Friday
• 8:00am – 5:00pm

Pay:

• $25.00 -$25.50

Essential Job Functions:

• Coordinates patient referrals as directed by physicians in a timely manner.
• Obtains prior authorizations as determined by the insurance companies.
• Assists or schedules the appointment with the specialist, radiology department or surgical center as ordered by physician.
• Follows up to verify appointment was made and patient kept appointment.
• Communicates any delays or problems with referrals as needed.
• Communicate effectively and efficiently with physicians and support staff.
• Accurately documents all his/her patient care in the medical chart in Epic.
• Assures the patient has all the information and instructions regarding the appointment or procedure.
• Is adaptable in altering approach and level of support needed to work effectively with all providers.
• Consistently maintains quality standards established by health care regulations and guidelines.
• Promptly notifies the Department Lead and/or provider of any unusual occurrences in the patient or unusual activity in the clinic; follows through as advised.
• Consistently follows established safety policies and procedures.
• Adheres to policies and procedures as outlined in the Employee Handbook.
• Provides highest quality of customer service.
• Other duties as assigned by the Department Lead and/or Administration.

Requirements:

• 3-5 years of experience in referrals
• Bilingual (English/Spanish) a plus
• Must have NexGen and Epic Experience (epic referrals module)
• Excellent verbal and written English communication skills
• Outstanding Phone Etiquette
• Experience managing roughly over + referrals per month.
• Ability to manage and prioritize multiple tasks
• Ability to calmly and professionally resolve issues with diplomacy
• High School Diploma or equivalent required

If you are interested in this opportunity, please apply ASAP. You can also send resume to Renata at or call at -- to connect with a recruiter today!



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