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Digital Product Management ManagerVirtualVocations • Carrollton, Texas, United States
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Digital Product Management Manager

Digital Product Management Manager

VirtualVocations • Carrollton, Texas, United States
6 days ago
Job type
  • Full-time
  • Permanent
Job description
Managing critical travel and servicing platforms, the full-time salaried Digital Product Management Manager will provide application support, lead issue resolution efforts, and monitor platform performance while collaborating with cross-functional teams in a hybrid work environment. Key responsibilities Provide end-to-end application and production support for Travel and Lifestyle Services platforms, ensuring high availability and customer satisfaction Lead incident triage and root cause analysis efforts, driving permanent corrective actions to enhance platform reliability Monitor application health and performance using observability tools, proactively identifying risks and improving service delivery Required qualifications BS degree in computer science, computer engineering, or related field, or equivalent 6+ years of experience in DevOps/SRE/Application Support Knowledge of third-party vendors and associated network protocols and technologies Hands-on experience with enterprise monitoring tools such as Grafana, Dynatrace, and AppDynamics Experience configuring dashboards in monitoring platforms like Dynatrace and Grafana Familiarity with the ITIL framework
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Digital Product Management Manager • Carrollton, Texas, United States

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