A company is looking for a Chargeback Analyst I to process incoming fraud and non-fraud cardholder dispute cases. Key Responsibilities: Review, research, and resolve dispute inquiries from cardholders and internal teams Process chargebacks and funds recovery in compliance with card association guidelines Manage dispute cases through all cycles up to final resolution Required Qualifications: High School Diploma or GED required; Associate's degree preferred 1 year of customer service experience required 1 year of payments experience preferred Knowledge of card brands (Visa, Mastercard, Amex, Discover) preferred Proficiency in word processing and spreadsheet software
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Chargeback Analyst • Colorado Springs, Colorado, United States
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