We're Hiring! Claims Clerk (Remote) ✨ Ready to kick-start your career in a fast-moving, supportive environment? Join us as a Claims Clerk and help keep our claims operations organized and running smoothly-right from home! What You'll Do: • Handle clerical and administrative tasks to support the claims process • Assist with documentation, filing, and data entry • Keep information accurate, organized, and moving • Be part of a team that values precision and excellent service ✨ Why Crawford & Company? ✅ Salary: $12.03-$21.99 hourly ✅ Comprehensive Benefits that support financial, physical, and mental wellness ✅ Generous Employee Referral Bonus Program ✅ Multiple Employee Discounts If you're detail-oriented, eager to learn, and excited to grow in the claims industry-this remote opportunity is made for you! * High school diploma or GED; or the equivalent in related work experience. * Must demonstrate basic knowledge of computer operations and of claim file systems and procedures. * 2 yrs administrative experience preferred but not required. * Proficient in the Microsoft suite of products and like systems. * Must be capable of working in a fast paced environment. * Must be flexible, adaptable, and have excellent multi-tasking skills. * Must be technically proficient. * Excellent oral and written communication skills are essential. #LI-ET1 * Matches proper file and/or claim number on unidentified correspondence by use of the various automated systems for mail delivered by USPS/ACS/Unmatched mail queue in ODM. * Types a variety of material such as letters, benefit notices, or memorandums for medical appointment, attorneys, or external clients. * Performs control operator functions for various Service Center or Claim Office data systems. * Retrieves and/or re-files items from central storage facility and maintains accurate records of file activity. * Receives dock and messenger service deliveries and verifies accuracy of delivered material. * Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing. This will include shipping/receiving computer equipment. * Performs a variety of clerical duties such as answering telephones, taking messages, dispersing faxes, making payments, sort/preparing files, and data entry. * Assists in updating jurisdictional notices and manuals used in the office. * Pulls files from storage for in-house state audits. * Prepares files in electronic form for state audits (payment history, file notes, and gathering medical reports). * Contacts agents and insured on routine claims to obtain coverage information or obtains through the various systems. * Issues payments, requests wage information for the adjusters, orders surveillance, and completes medical calls to obtain the current work status. * Schedules medical appointments and sends all appropriate correspondence relating to that appointment. * Performs other related work as required or requested. * Upholds the Crawford Code of Conduct.
Claims Clerk • Tampa, US
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