Technology & Innovation Program Manager - 2 positions

About Us

Tallahassee, a diverse community of nearly 200,000 residents, is the state capital and home to Florida A&M University, Florida State University, and Tallahassee State College. It is known for its national forest, freshwater lakes, and abundant parks and recreational activities. Located in the north-central portion of the state of Florida.

The City, as an organization, has a devoted workforce of approximately 4,000 people who come together to ensure the needs of the community are met through municipal services. These services include Police, Fire, Utilities (electric, gas, water, wastewater, stormwater), Parks and Recreation, Aviation-Tallahassee International Airport, and general municipal services. The City’s mission is to be the national leader in the delivery of public service.

The City of Tallahassee’s workforce is our community's lifeblood, we offer diverse career opportunities, a positive work-life balance, competitive compensation, exceptional wellness programs, and comprehensive benefits, all of which position us to be the premier employer of choice for this area.

Deadline (Open Until Filled)

Open until filled.

Department Name

Public Safety Technology

Job Specifications

The City of Tallahassee is seeking an experienced and dynamic professional to serve as a Technology Innovation Program Manager within the Technology and Innovations Department. This position involves high-level administrative, professional, and supervisory responsibilities, overseeing team managers and coordinating technology-based projects that support city and inter-local government operations, including Leon County and GIS units.

The TI Program Manager will serve as a coordinator to internal departments, ensuring the effective resolution of all T&I-related issues, projects, and information needs. This role requires strong leadership and communication skills to build and maintain close working relationships across multiple departments, analyzing their business processes and aligning technology solutions to meet their strategic goals.

Key Responsibilities:

• Lead and manage cross-functional teams and team managers in the planning and delivery of technology services.

• Partner with City, County, and inter-local GIS units to provide expert guidance on technology-related decisions, project planning, and business process improvements.

• Coordinate and manage technology-based projects from inception to implementation, including defining scope, resources, timelines, and budgets.

• Perform product research and analysis, and develop and refine operational procedures and project budgets.

• Develop system requirements and manage implementation strategies to support enterprise business information systems and web-based applications.

• Organize and oversee training and support programs to empower staff and improve the efficiency and effectiveness of service delivery.

Preferred Qualifications:

• Strong understanding of how technology can support and enhance business operations.

• Proven experience managing projects, leading teams, and supporting enterprise-level system implementations.

• Demonstrated ability to analyze complex business processes and recommend effective technology solutions.

• Excellent interpersonal skills and the ability to build collaborative relationships with diverse stakeholders.

If you are passionate about innovation and have a broad knowledge of technology application in public sector environments, we encourage you to apply for this impactful leadership position.

Minimum Training & Experience

Possession of a bachelor’s degree in computer science, management information systems, business, or public administration, or a related field, and four years of technical or professional experience that includes computer systems analysis/business process analysis. Two years of the required experience must include project management responsibilities.

or

Possession of a master’s degree in computer science, and three years of technical or professional experience that includes computer systems analysis/business process analysis. Two years of the required experience must include project management responsibilities.

or

Possession of a high school diploma or GED, and possess eight years of technical or professional experience that includes computer systems analysis/business process analysis. Two years of the required experience must include project management responsibilities.

Salary Range

$32.4586 to $88.0790/hourly. Hiring rate generally will not exceed $59.1798/hour

Driver's License Requirements

At the department director’s discretion, a valid Class E State driver’s license may be required at the time of appointment.