Network Administrator / Unified Communications

Job Title : Network Administrator / Unified Communications

Location : Arlington, Virginia

Clearance Level : Top Secret Clearance with SCI Eligibility

Summary

We deliver essential technology services to our customers in support of their missions to sustain the national security and economic interests of our nation.

SecuriGence is seeking a talented Network Administrator / Unified Communications to help contribute to our success. Come help us solve problems with Innovation Through Intelligence.

Responsibilities

The successful candidate will be responsible for providing multiple services in the realm of Unified Communications to include Video Teleconferencing (VTC) and video streaming within the Enterprise.

• Responsible for the operations and maintenance of Unified Communications systems
• Provides expert level analysis of voice, video, and integration with data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites
• Plans network layouts and configures systems for user environments
• Analyzes network topologies and traffic and capacity requirements
• Supports the acquisition of hardware and software as well as subcontractor services as needed
• Maintains current knowledge of relevant technology as assigned
• Meet with various customers to determine strategic video and telephony needs
• Maintain proper documentation of systems configurations, to include drawings and standard operating procedures
• Review reports and logs for problems and identify appropriate solutions to include developing workflow for lower tier support levels
• Provide primary and backup support in maintenance of Video and UC hardware and software
• May provide technical support and troubleshooting to users
• May perform network administration duties
• Provides guidance and work leadership to less-experienced network personnel and may have supervisory responsibilities
• Participates in special projects as required

Skills and Experience

• Experience with Administration of Linux and Windows Operating systems as it relates to UC architecture
• Strong analytical, reasoning, organization, time management and problem-solving skills
• Ability to meet strict deadlines
• Must have experience with : Cisco Voice, chat, and Video collaboration systems, Microsoft Skype and interconnect with Cisco Systems
• Experience in Voice and Video Engineering, Infrastructure including Design, Maintenance, Support, Deployment, Implementation, Systems Engineering
• Advanced knowledge in Cisco Unified Communications Systems, CUCM - Cisco Unified Communication Manager - Cisco Unified Call Manager, Cisco Call Manager, Cisco Voice DR, VoIP, Voice Engineering, Video Conferencing and Collaborative Tools, integrating video into Cisco Call Manager, Cisco Prime Collaboration Cisco Voice and Video Collaboration Systems, Cisco Voice Cluster, Cisco Voice DR
• Experience with Cisco Data Networking switching and routing but expertise is in Voice, VoIP, and DVTC
• Experience with Tandberg and Cisco Video devices including end points and Mutli-point Control Units (MCU)s
• Experience with UCCX - Cisco Unified Contact Center Express
• Experience with UCCE - Cisco Unified Customer Contact Enterprise

Qualifications

• Minimum Associates degree and three years relevant experience.
• Must have a TS / SCI Clearance and ability to obtain Poly.
• DoD IAT Level II Certification is required.

About

SecuriGence LLC (SG) is an agile, Veteran-owned small business headquartered in the Washington, DC metropolitan region. Established in April 2010 we have been supporting the Department of Defense and other United States Civil agencies in Systems Engineering, Software Engineering, Software Development, Cyber Security, and Cloud / Virtualization Management.

SecuriGence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.