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Customer Service Assistant

Customer Service Assistant

Anderson ProcessBrookfield, WI, US
21 hours ago
Job type
  • Full-time
  • Part-time
Job description

Summary

The Customer Service Assistant (Part-time or Full-Time), reporting directly to the Customer Service Manager in the Brookfield location, will provide general administrative support to all functions within the organization.

We are open to this position being part-time or full-time.

Essential Duties and Responsibilities :

  • Monitor and manage conference room calendars for availability.
  • Support customer service team with daily scanning and linking of department documents with P21 software.
  • Answer and screen all calls to distribute appropriately.
  • Provide administrative support to Office and Shop as needed.
  • Assist with coordinating internal and external events.
  • Assist with department projects and running reports within Excel and analyzing the data.
  • Responsible for answering incoming calls to the branch.
  • Other duties as assigned; willing to assist within other departments.

Education / Skills / Experience

Required :

  • HS Diploma or equivalent.
  • Strong Proficiency in the use of Microsoft Office Suite : Word, Excel, PowerPoint, SharePoint & Outlook.
  • Ability to concurrently prioritize multiple projects.
  • Must be self-motivated.
  • Excellent interpersonal skills.
  • Preferred :

  • 3 years of general office experience.
  • ERP experience. Epicor / Prophet21 is a plus.
  • Physical Requirements :

  • To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed.
  • Anderson Process is an Equal Opportunity Employer

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