As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts. Respond to customer inquiries via phone & email, provide quotes, and take customer orders Research leads and target accounts for new sales strategies Proactively generate new sales Assist with pulling inventory, prepare shipments, and customer returns Troubleshoot customer concerns Achieve or exceed assigned sales revenue quota Create, close, track, and report sales Assists in the accurate management of all client invoicing and billings Partners with marketing to maintain and grow established clients Learn our full-suite of products, services and pricing becoming a Subject Matter Expert (SME) on these Work closely with warehouse to deal with order and shipping issues Work closely with Finance to provide billing and documentation in a timely manner Ability to work with customers in different time zones as Addressing and resolving service concerns, should they arise Preparing client quotes, proposals and presentations Highly detailed, analytical, accurate and Ability to multitask and meet deadlines under Providing prompt customer feedback and issue resolution Submit timely activity reports as required to Strong Computer skills necessary; familiarity with MS Windows, Demonstrated ability to fully understand our full suite of products, services and pricing Be constantly mindful of schedules and be committed to delivering all projects on time Work with internal and external Project Managers to keep all deliverables moving down the pipeline on time Dynamic project management and collaboration skills Duties and responsibilities can change depending on business needs.
National Account Manager • 13225 Syracuse, NY, US
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