Director of Event Planning

Director Of Event Planning

Thompson Houston is now recruiting a Director Of Event Planning to join our sales and catering team. Set in a soaring 36-story skyscraper, Thompson Houston The Residences at the Allen is the city's most fashionable landmark. This architectural marvel sets a stylish scene for influential locals, seasoned globetrotters, and cultural tastemakers to meet and connect, luxuriate, and celebrate. The hotel's coveted location in verdant Buffalo Bayou Park centers the property as a veritable oasis within the city. This luxury oasis boasts 172 luxury guestrooms, including 34 breathtaking suites, and a private collection of 100 residences. Unmatched amenities include a full-service spa, a well-equipped fitness center, several destination restaurants, a private heliport, an expansive one-acre pool deck, and over 17,000 square feet of flexible meeting and event spaces. As a Thompson Houston colleague, you will enjoy the following benefits : free room nights, discounted and friends & family room rates, medical, dental and vision insurance with only a 30-day waiting period, 401K with company match, free parking, generous paid time off, paid family bonding time and adoption assistance, tuition reimbursement, employee stock purchase plan, and discounts at various retailers including Apple, AT&T, Verizon, and Headspace.

The Director of Event Planning is responsible for leading the Event Planning Department to ensure the successful planning, coordination, and execution of all group events, meetings, weddings, and social functions. This leader is responsible for planning and executing all aspects of group and local events post contract through the onsite event, and post-event finalization and follow-up by driving operational excellence, profitability, and service consistency while supporting a high-performing team and fostering strong collaboration across departments. This role plays a vital role in aligning the event planning function with strategic sales goals and service excellence. This position is ideal for a results-driven, collaborative hospitality leader with a proven track record in event operations, client service, and revenue maximization.

Key responsibilities include ensuring the profitability and efficient running of the Event Planning Department to meet all departmental objectives, supporting a high-performing team, providing ongoing training, coaching, performance feedback, and conducting regular one-on-ones with the Event Planning Manager and Sales & Events Coordinator, managing and overseeing daily workflow and cross-department communication, representing the Event Planning team in leadership meetings, sales strategy sessions, and business reviews, continuously assessing and improving event processes, standards, and tools, assisting with annual budgeting and forecasting, supporting service excellence and brand alignment initiatives, maintaining visibility, professionalism, and integrity of the Sales, Marketing, and Events Department, conducting in-person and virtual site inspections, managing work schedule strategically, adhering to event contract terms, confirming all client requirements, managing and tracking room blocks, coordinating and communicating event logistics with all departments and incoming vendors, maintaining effective communication with clients and internal departments, monitoring event activities, managing revenue tracking, maintaining and tracking accurate records, ensuring thorough organization and documentation, meeting or exceeding annual performance goals, negotiating room blocks, room rates, function space, food and beverage prices, and services, responsible for all deposit and final payment confirmations, reconciling final group and event invoices and bills, demonstrating a positive attitude, responding effectively to complaints and problems, and performing additional duties as assigned by the Director of Sales, Marketing, and Events.

Qualifications include previous experience in a similar role within a lifestyle or luxury hotel, minimum of five years of hotel event planning experience, a true desire and passion for delivering exceptional service, refined and professional verbal and written communication skills, proficiency in general computer applications, knowledge of Envision Sales and Social Tables, highly detailed-oriented and organized, strong problem solving, reasoning, organizational, and training skills, full flexibility including the ability to work weekends, nights, and / or holidays, thorough knowledge and understanding of best practices and procedures regarding event logistics, catering operations, food and beverage service, menu development and pricing, strong analytical skills, excellent negotiation, sales, and relationship-building skills, and a bachelor's degree in hospitality management, business, or related field preferred.

Our Values : Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Primary Location : US-TX-Houston

Organization : Thompson Houston

Pay Basis : Yearly

Job Level : Full-time

Job : Catering / Event Planning

Req ID : HOU003300

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.