Customer Service Representative

Job Description

Job Description

Remote Customer Service Representative!

Live Reps is now hiring for (USA) remote, work from home 1099 positions (35 to 40 hrs. per week) This is an inbound and outbound campaign opportunity. Our company was one of the first in the U.S. to offer a flexible work from home opportunity. Our growth is a testament to our training and management team’s proven track record of creating a ‘fun’ work from home environment. Our reps may work independently from home, but you will truly feel part of an amazing team! Some team members may want to take advantage of additional leadership positions within the company, as promotion from within is available. Here are some of the advantages of becoming a Live Rep :

Responsibilities :

• Deliver exceptional Customer Service to all clients through inbound and outbound calls.
• Handle a high volume of incoming calls while maintaining professionalism and positive attitude.
• Resolve customer issues with prompt and effective solutions, ensuring customer satisfaction.
• Document all interactions with customers accurately and thoroughly in our database.
• Collaborate with team members and management to improve overall Customer Service processes.

Qualifications :

PC Requirements :

A personal desktop computer or laptop, No MAC or Tablets, that meets the following requirements and is connected to the internet via a cable connected to your DSL or Cable Modem (NO wireless connectivity) :

USB Headset : a headset that plugs into your computer.

Our IT team will guide you through computer & virus protection. There are a variety of Anti-Virus software available on the market today. The 2 that are approved by Live Reps are :

Benefits :

Shift :

If you are looking for a rewarding Customer Service role where you can make a difference in the lives of our customers, we want to hear from you! Join us at Live Reps Call Center LLC and be part of a team that is dedicated to providing exceptional Customer Service every day.

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