IT Technician
eTeam IncBothell, Washington, United States30+ days ago
Job type
- Temporary
- Quick Apply
Job descriptionOver 5 years of IT Support experience Over 3 years of experience in repairing PCs, Laptops, and Monitors. Over 3 years of experience in hardware device replacements Strong ticketing experience 5+ of field support experience Ticket and asset management Strong hardware / software installation, support, and troubleshooting Windows XP, 10, and 11 experience Mac OS and iOS support Network Printer, HP configuration, consumable swaps, and moves Experience with Active Directory, MS Office, phone security, OS365 Requires Networking troubleshooting and support Support skills for VPN connectivity and security Configuring new PC s / notebooks via imaging, SCCM and standalone Remote Install software / hardware and support Knowledge of basic networking concepts and Hands&Eyes support Lift and carry up to 40lbs High school or G.E.D. Lenovo or other vendor certifications CompTia A+, Network+ / Security+ (Preferred but not required) Apple training (preferred but not required) Office environment Walk up kiosk / vending and lock / network printers Data Center or Telco Closet May require weekend work for Critical and High Priority support only Will require shift work / On-call coverage
Pay Rate : $22 - $25 / Hour
Job Title : IT Technician
Location : Bothell, WA 98021
Position type : Contract, 6 Months contract to hire
100% Onsite role
Job description : Responsibilities :
- Assists in investigating and resolving complex installations and maintenance matters of significance.
- Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Instructs customers in the operation and maintenance of systems / equipment.
- Ensures issues are referred to the appropriate personnel / service areas for follow up, testing and troubleshooting.
- Acts as a liaison with customers on administrative and technical matters for assigned projects.
- Performs analysis and prepares reports on system problem trends and issues
Must have skills :
Basic Qualifications :
Preferred Education and Training :
Work Environment :
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It Technician • Bothell, Washington, United States
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