Senior Software Engineer - Platform Engineering (Austin)

About Zello

Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we're the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month.

At Zello, our company values are at the heart of what we do everyday. We're proud to serve the frontline, we're privileged to connect people in times of crisis across the globe, and we're honored to support first responders.

And this is where you come in.

The Platform Engineering team at Zello builds and maintains the foundational systems that power our products and improve the developer experience for our engineering organization. As a Senior Software Engineer on this team, you will design, implement, and maintain scalable infrastructure and platform tooling that accelerates development, increases reliability, and streamlines operations.

You will collaborate closely with product engineers and security to ensure our platform is secure, efficient, and easy to use. This role requires strong problem-solving skills, a high level of technical ownership, and a passion for creating tools and systems that empower others to move faster with confidence.

After a successful first year, you will

• Designed, implemented, and launched at least one major platform service or infrastructure enhancement that measurably improved developer productivity.
• Delivered developer self-service capabilities through tooling and an internal developer portal, reducing time-to-deploy for product teams.
• Improved reliability of Zello's systems by leading application changes that enhanced detection, alerting, and automated response to failures.

What you'll do

Who you are

We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you're able to pursue and enjoy what matters most to you. And of course, we wouldn't be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!

Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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