Media Solutions Director Job at Astound Broadband in Cambridge

Overview Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Job Summary

The Media Solutions Director is a recognized industry subject matter expert responsible for driving strategic growth opportunities in the media, television, and broadcast sectors within the network operator space. This role focuses on cultivating new business opportunities, expanding existing partnerships, and serving as the company’s go-to authority on industry trends, competitive positioning, and emerging technologies. While not directly managing staff, this individual wields significant influence by advising senior leadership, shaping market strategies, and collaborating cross-functionally to execute revenue-generating initiatives.

The Director of Media is responsible for aligning the use of media industry and Company technology standards to connect with customer requirements and initiatives. Stays abreast of current and emerging technologies / technological practices to assist in the strategic decisions of the company and Business Solutions. Responsible for partnering with sales to drive media solutions end-to-end including processes, sales opportunity, product development and engineering as part of the design solution. Collaborates with Product, Engineering, Sales, and Business Operations to develop necessary ideas that lead to a great customer experience. Acts as a key contributor in a complex and important business environment.

Responsibilities

Identify, evaluate, and develop new business opportunities in the media, TV, and broadcast verticals, including content delivery, streaming, OTT, live production, and distribution.

Support sales teams with subject matter expertise during deal negotiations, RFP responses, and customer workshops.

Subject Matter Expertise in SRT, DWDM, RIST, JPEG XS, IP Encapsulated Video

Build and maintain strong relationships with key stakeholders, including content providers, broadcasters, streaming platforms, and technology vendors.

Develops, documents, and establish good practices in solutions architecture across team members

Collaborate with sales, marketing, product, and engineering teams to align solutions with customer needs and market opportunities.

Act as the internal authority on industry trends, competitive landscape, and regulatory developments affecting the media and broadcast sectors

Provide data-driven insights and recommendations to influence corporate strategy and investment decisions.

Represent Astound Business Solutions at industry events, conferences, and customer engagements, positioning the organization as a trusted partner and innovator.

Identify and develop strategic alliances with content distributors, broadcast networks, media technology providers, and system integrators.

Partner with product management to define and refine solutions tailored to the needs of media and broadcast customers.

Create and deliver high-impact presentations, proposals, and thought leadership content to advance sales opportunities and brand positioning.

Negotiate partnership terms and manage ongoing partner relationships to ensure mutual growth and value creation.

Work strategically with Account Managers, Sales Leaders, and Product Managers to increase sales closure rates by designing solutions that adhere to company published standards while driving low cost and high quality

Review proposed solutions and identify gaps in systems design and workflow

Ability to set clear expectations with your boundary partners and customers to drive accountability and resolution

Encourage solution sharing and knowledge transfer among the Sales Engineering team by fostering an environment of teamwork, transparency and partnership.

Assist product groups to effectively communicate with field sales representatives about road maps, engineering releases, managing technical escalations and the effects on commercial clients

Other duties as assigned

Qualifications

Requirements / Qualifications :

Education : Bachelor’s Degree in Business, Telecommunications, Media or related field

Experience :

Eight (8) or more years of multi-service operator (MSO) (preferred) or related telecommunications experience in technology, network design and engineering or project management

10+ years of experience in business development, partnerships, or strategic account management in the telecommunications, media, or broadcast industry.

Knowledge, Skills and Abilities :

Proficient with common applications of Secure Reliable Transport (SRT), Reliable Internet Stream Transport (RIST), IP Delivery (Ex. Zixi), Encoding / Decoding.

Proven track record of closing complex deals and developing long-term strategic relationships.

Multimedia container formats ( AVI, MP4, FLV, RealMedia, Matroska, etc...).

Deep understanding of media distribution, broadcast technologies, OTT platforms, and related network infrastructure.

Excellent communicator and presenter

Audio and video encoding and decoding (MPEG2, MPEG4, H.264, H.265)

Confident when presenting to peers and management within the organization.

Ability to manage multiple complex projects

Problem solver at a high level that can drive consensus and push new ideas within the organization.

Analytical skills with the ability to solve technical and business issues.

Ability to translate technical capabilities into compelling business solutions.

Strong presentation, negotiation, communication skills

Highly self-motivated with a demonstrated ability to work independently in a fast-paced environment.

Willingness to travel (up to 40%) for client meetings, industry events, and strategic planning sessions.

Proven ability to influence internal and external stakeholders and build consensus

Solid sales advocate with effective client facing and relationship building skills

A passion for the customer and to the industry

Technically capable of defining specific product requirements and understanding how they will affect clients

History of attracting, developing, engaging and retaining highly motivated and skilled team members

Enhanced company reputation as a thought leader in the media and broadcast vertical.

Ability to multi-task and translate complicated technical needs to non-technical audiences

Sharp financial and analytical business skills

Effective written skills with all levels of an organization

Understand our Operating Principles; make them the guidelines for how you do your job

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services

Know your stuff - be enthusiastic learners, users and advocates of our technology, products and services

Win as a team - make big things happen by working together and being open to new ideas

Drive results and growth

Benefits

401k retirement plan, with employer match

Insurance options including : medical, dental, vision, life and STD insurance

Paid Time Off / Vacation : Starting at 80 hours per year, and increases based on tenure with the organization

Floating Holiday : 40 hours per year

Paid Holidays : 7 days per year

Paid Sick Leave : Astound allows a number of paid sick hours per calendar year and varies based on state and / or local laws

Tuition reimbursement program

Employee discount program

• Benefits listed above are for regular full-time positions

Base Salary : The base salary range for this position is $165,000-$175,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.

Diversity & Equal Opportunity

Diverse Workforce / EEO :

Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only) : Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only) : https : / / www.astound.com / wp-content / uploads / 2023 / 09 / CCPA-Employee-Privacy-Notice.pdf

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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