Talent.com
Wendy's
Shift Manager - Late Night/Closing ShiftWendy's • Richmond, VA, US
Shift Manager - Late Night/Closing Shift

Shift Manager - Late Night/Closing Shift

Wendy's • Richmond, VA, US
3 days ago
Job type
  • Full-time
Job description

Position Overview

The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.


Key Responsibilities

  • Train, monitor, and reinforce food safety procedures to crew members
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed
  • Onboard new hires in Workday


Qualifications

  • High School Diploma, GED or equivalent preferred
  • Must be at least 18 years of age
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience
  • Available for full time and close/ shifts
  • Certification for Open/Close Shift Manager
  • Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time
  • Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate
  • Must have or be willing to obtain ServSafe certification by end of training
Create a job alert for this search

Shift Manager - Late Night/Closing Shift • Richmond, VA, US

Similar jobs

Shift Lead (Late Night)

Insomnia CookiesRichmond, VA, United States
Part-time

As a Shift Leaderat our VCU store located at 918 W Grace St you are the captain of our bakery day or night! You understand what it takes to Own the Night (and beyond), by predicting the flow of bus... Show more

 • Promoted

Shift Manager - Urgently Hiring

Taco Bell Virginia Center CommonsAshland, VA, United States
Full-time

As a Shift Manager, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards.You'll take charge, resolving customer concerns and ensuri... Show more

 • Promoted

Shift Manager

Arby'sRuther Glen, VA, United States
Full-time

Our shift managers are in the meat pit, operating our restaurants on a day-to-day basis.You will help support the general manager and assistant manager, ensuring that every shift operates smoothly.... Show more

 • Promoted

Shift Supervisor

Oak St. HealthRichmond, VA, United States
Full-time +1

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who c... Show more

 • Promoted

Shift Manager - Forest Hill

Papa John'sRichmond, VA, United States
Full-time +1

Benefits:Part & Full Time Hours AvailableMonthly Bonus Potential (over & above your hourly pay)Rapid Growth / Carrier Advancement OpportunitiesIndustry Leading PaySuper Fun EnvironmentYour ... Show more

 • Promoted

Shift Supervisor

Ruby TuesdayHopewell, VA, United States
Full-time

JOB SUMMARYWe are seeking a dedicated Shift Supervisor to join our management team and help lead the daily operations of our restaurant.In this role, you will play a critical part in ensuring our g... Show more

 • Promoted

Store Manager - Spirit

Spencer Gifts - Spirit HalloweenColonial Heights, VA, US
$20.50 hourly
Full-time

Benefits include: Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program.All Bonus and Pay Programs subject to qualifications.The Store Manager oversees and is accountable for the tot... Show more

 • Promoted

Shift Manager

Pollo CamperoRichmond, VA, United States
Full-time

The Shift Manager plays an important role in training, developing and leading the crew.Serves as a critical part of the leadership team, helping the restaurant serve the most flavorful chicken and ... Show more

 • Promoted

Shift Manager

McDonald'sRuther Glen, VA, United States
Full-time

I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow.The Job for Me Get a job that inspires your best and moves you forwar... Show more

 • Promoted

Shift Supervisor

Red RobinRichmond, VA, United States
$17.65–$21.28 hourly
Full-time +1

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mi... Show more

Shift Lead

WalgreensRichmond, VA, United States
Part-time

Job Description:Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for ... Show more

 • Promoted

Shift Manager

Long John SilversColonial Heights, VA, United States
Full-time

Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and fast-paced environment? If your answer is yes,... Show more

 • Promoted

Manager Manufacturing Shift

Coca-Cola ConsolidatedSandston, VA, United States
Full-time

Sandston, VA, US, 23231 Locations: Sandston Pay Range: $90,000 - $100,000 Salaried, depending on experience Schedule: 2nd Shift Uncap Your Potential at America's Largest Coca-Cola Bottler Pour You... Show more

 • Promoted

Shift Leader

Grand FitnessRichmond, VA, United States
Full-time

Shift LeaderFounded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82locations.We strive to achieve Planet Fitness' mission to enhance people's lives b... Show more

 • Promoted

Shift Manager

Freddy's Frozen Custard & SteakburgersFort Gregg Adams, VA, United States
Full-time

Freddy's is now hiring a Shift Manager who enjoys leading by example in a fast-paced environment.Restaurant Shift Managers must care about food safety and cleanliness and be willing to "pitch-in" a... Show more

 • Promoted

Shift Manager - 0040

Five GuysColonial Heights, VA, United States
Full-time

The pay for this position is $20/hour + Tips + Bonus.At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach!.Shift managers are train... Show more

 • Promoted

Nursing Tech - Night Shift

Sheltering Arms InstituteRichmond, VA, United States
Full-time

Sheltering Arms Institute, a non-profit, state-of-the-science destination inpatient rehabilitation hospital and network of outpatient centers, has been created by Sheltering Arms and VCU Health.The... Show more

 • Promoted

Shift Leader

Marco's PizzaRichmond, VA, United States
Full-time

Join a high-performing team at Marco's Pizza with great culture and real opportunity for growth.We're looking for driven, aspiring leaders who's ready to step up, learn fast, and grow with us.What ... Show more

 • Promoted

Shift Leader

Royal FarmsAshland, VA, United States
Part-time

The Shift Leader is a part-time leadership role responsible for the complete operations of the store while on duty.They act as the Person in Charge unless a more senior level manager is present.Thi... Show more

 • Promoted

Hiring Now - Work from Home - No Experience

OCPABowling Green, Virginia, us
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more