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Seasonal Customer Service SupervisorVirtualVocations • Fort Collins, Colorado, United States
Seasonal Customer Service Supervisor

Seasonal Customer Service Supervisor

VirtualVocations • Fort Collins, Colorado, United States
11 days ago
Job type
  • Full-time
Job description
To support a dynamic customer service environment, the remote Seasonal Customer Service Supervisor will oversee a team of Customer Service Leads and Representatives from September through December 2026, ensuring exceptional service quality while driving team productivity and performance. Key responsibilities: Supervise and provide coaching to Customer Service Leads and Representatives, ensuring high-quality customer interactions Manage team productivity through effective queue management and adherence monitoring Conduct regular performance reviews and one-on-one meetings to empower team members and enhance service delivery Required qualifications: Bachelor's degree or equivalent work experience 4+ years of customer service experience, preferably in an eCommerce or retail setting 1+ years of leadership experience in a customer service role Strong work ethic with a demonstrated ability to problem-solve Proficiency in Google Docs, Sheets, and Slides
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Seasonal Customer Service Supervisor • Fort Collins, Colorado, United States

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