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World Relief
Bilingual Spanish/English Front Administrative AssistantWorld Relief • Aurora, IL
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Bilingual Spanish/English Front Administrative Assistant

Bilingual Spanish/English Front Administrative Assistant

World Relief • Aurora, IL
30+ days ago
Job type
  • Full-time
Job description

POSITION SUMMARY:

Are you a person of compassion? Is social justice important to you? Consider joining our immigrant serving agency by using your administrative gifts that will give you assurance that your work contributes to changing people's lives. This position is the first face and voice with whom immigrants in our community will interact and you can help make sure they are received with welcome and dignity. This position will offer administrative clerical support for the World Relief Chicagoland’s Immigration Legal Services (ILS) department with limited additional support provided to the other departments of World Relief Aurora. This position is based in the WR Chicagoland Aurora office but may require covering days in the DuPage (Carol Stream) office as well. English/Spanish bilingual fluency, both written and verbal, is a non-negotiable requirement.

ROLE & RESPONSIBILITIES:

  • Facilitate in-person and telephone intake of new and existing clients
  • Answer and screen all incoming phone calls for the Aurora office and direct appropriately
  • Manage/direct outgoing and incoming mail for ILS staff
  • Take payments and fill out invoices in the Immigration database
  • Provide additional administrative support to ILS Legal Representatives as needed

JOB REQUIREMENTS:

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs , , and
  • Cross-cultural experience including cross-cultural communication skills
  • Ability to handle a large call volume
  • Excellent problem-solving skills and flexibility to work in a frequently changing environment
  • Strong attention to detail and organizational skills
  • Strong self-starter skills and a desire to learn and grow
  • Bilingual English/Spanish - fluency in written and oral communication including the ability to translate documents from Spanish to English and English to Spanish
  • Flexibility to stay updated on changes to programs

PREFERRED QUALIFICATIONS:

  • Strong inter-personal and cross-cultural communication skills exercised through previous cross-cultural experience
  • Adaptability in the midst of constant change
  • Committed to welcome the immigrant community, the general public, and other staff
  • Highly organized and a willingness to multitask
  • Proficiency with Microsoft Outlook, Word & Excel
  • Associates degree preferred
$24.67 - $26.40 an hourWorld Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.***Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Bilingual Spanish/English Front Administrative Assistant • Aurora, IL

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