Inside Sales Rep
Job Description
Job Description
Hurricane Tool & Supply is looking for an Inside Sales Representative. This position will be responsible for providing exceptional customer service, purchasing, quoting, and processing orders.
Essential Duties and Responsibilities : Include the following. Other duties may be assigned by management.
- Process sales orders, and maintain open and orders
- Provides sales support of Will Call and Counter Sales, and Outside Sales Reps
- Contact customer by phone and email concerning new orders, existing orders, sales returns, shipments and products
- Provide timely and accurate information to new and existing customers when requested
- Work closely with the Credit Department on establishing credit limits, and resolve disputes with customers
- Research vendors and suppliers to ascertain most cost-efficient source of supplies.
- Issue requests and select best source consistent with cost, quality and delivery requirements.
- Handle negotiations with vendors, as needed or requested by management, regarding price points of supplies.
- Complete purchase orders using our designated software. Performs data entry of purchase orders on computer for customers.
- Track backorders, arranges with vendors for delivery and notifies the department manager as to the expected delivery date.
- Expedite and reschedule as necessary to meet customers requirements.
- Research alternative suppliers for obsolete or long lead time parts.
- Authorizing payments and maintain receipts, records and inventories.
- Work with vendors to resolve purchase order issues.
Experience :
- Previous inside sales and purchasing with basic computer data entry experience
- Excel skills is a plus
Job Type : Full-time
Monday - Friday
8 am - 5 pm with an hour lunch
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