Mobility Billing and Intake Coordinator

Overview

Med Resources is the premier provider of durable medical equipment (DME) and respiratory equipment in the Midwest, serving the rehab and long-term care needs of our patients and partner facilities. We are committed to providing quality service with compassion, efficiency, and professionalism.

Mobility Billing and Intake Coordinator is responsible for coordinating patient intake, verifying insurance, obtaining authorizations, and managing billing processes for mobility-related services and equipment. This role ensures accuracy, timeliness, and compliance with regulatory and payer requirements, while serving as a key point of contact for patients, families, clinicians, and referral sources.

The compensation for this position starts at $20 / hour and may be higher based on skills, qualifications and experience.

Responsibilities

• Coordinate new patient intake by gathering demographic, insurance, and clinical documentation
• Verify insurance coverage, eligibility, and benefits for mobility-related services and equipment
• Obtain and track prior authorizations, approvals, and required documentation
• Accurately enter and update patient information in the system
• Prepare and submit billing claims for mobility services in compliance with payer guidelines
• Monitor claim status, follow up on denials, and work to resolve billing issues
• Communicate with referral sources, clinicians, patients, and families regarding status of intake and billing
• Maintain organized, detailed records to ensure compliance with HIPAA and company policies
• Collaborate with clinical and administrative staff to streamline processes and support patient care
• Assist in general accounts receivable and collection efforts as required by Business Office Manager

Qualifications

What We Offer

Affirmative Action / Equal Opportunity Employer / Minority / Female / Disabled / Veteran

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