IT Support Specialist

IT Support Specialist - Chicago Fire FC (Chicago IL)

Chicago Fire FC jobs Sports Jobs in Chicago IL Technical Services : Technical Support / Help Desk

• Medical, Dental, Vision, Life, AD&D, Supplementary Life, Supplementary AD&D, Flexible, Spending Account & Pre-Tax Commuter Benefits
• 401k eligibility immediately upon hire with a 3% employer contribution rate
• Educational Stipend of $1,500 per year

Job Overview :

The IT Support Specialist will report directly to the Director of Information Technology. This position is responsible for assisting with the daily upkeep of the Chicago Fire data and telecom networks with a specific focus on providing support on event days.

The IT Support Specialist will also be charged with setting up and maintaining computer hardware, software, and telecom for Fire staff.

Listed below are the responsibilities and qualifications expected of this position.

Job Responsibilities :

• Set up client workstations, applications, and phones for Chicago Fire staff.
• Troubleshoot problems with network, peripheral and end-point devices.
• Assist with event execution; responsibilities include but are not limited to :
• Pre-event planning and set-up of equipment, audio visual, broadcast, internet connections, etc.
• Assist with technology needs and issues during event.
• Post-event tear-down and cleanup.
• Complete projects supporting the execution plan of the IT Department.
• Implement facility and club rules, regulations, policies, and procedures.
• Perform administrative duties including data backups, inventory, documentation, research and development of new IT initiatives.
• Assist with Cyber Security initiatives.
• Attend and work various Chicago Fire games and key events.
• Some travel to various offices and events is required.
• Other duties as assigned.

Chicago Fire Football Club is a Major League Soccer team that was founded in 1997 and is Chicagos ambassador to the global sport of soccer.

The Club recently returned to Soldier Field as well as opened a new 50,000 square foot office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the success of the Club in the coming years.

Some of the fabulous employee perks Chicago Fire Football Club offers to full-time employees include :

• Work-Life Balance*
• Option to work remotely 1 week from any place of choice per year
• Flexible work arrangements & hybrid scheduling (upon manager approval)
• Paid Time Off*
• 3 weeks of Paid Time Off upon hire
• 22 days of paid holiday time off (including 2 weeks off at the end of each calendar year)
• 4 hours of Volunteer Time Off per month
• Excellent Benefit Programs* *Paid Parental Leave*
• 14-16 weeks fully paid leave for employees giving birth and 8 weeks fully paid leave for committed partners & spouses applicable to foster care & adoptive parents as well.
• Office Culture & Facilities*
• Full game room, frequent happy hours & parties, employee recognition programs, and access to a full workout center & rooftop at our central office.

Qualifications :

• Bachelors degree required, a concentration in computer science preferred.
• 2+ years of relevant work experience.
• Knowledge of Microsoft Windows 10, Windows 2012 server, Office applications and active directory.
• Knowledge of MAC OS is a plus.
• Well organized, deadline orientated, and demonstrate an ability to manage multiple projects with autonomy.
• Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment.
• Must be able to lift and transport heavy to moderately heavy objects, such as computers, monitors, and peripherals.
• Demonstrate excellent customer service, and positive attitude.
• Possess strong written and verbal communication skills and the ability to effectively work with a large and diverse population.

CFFC is committed to providing equal employment opportunities and maintaining a workplace for employees and applicants for employment that is free from discrimination.

The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law.

This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the Human Resources Department at hr@chicagofirefc.

com to let us know the nature of your request and your contact information.