Roaming Field Service Technician

Westfalia Technologies, Inc. is seeking a Roaming Field Service Technician to join our growing team! The Roaming Field Service Technician is responsible for performing field service and installation work on all equipment built or supplied by Westfalia Technologies, Inc.

Job Functions

• Support part and service sales for S / RMs, conveyors, palletizers, and robots.
• Accept, process, and follow up to parts orders for S / RMs, conveyors, palletizers, and robots.
• Provide service and support to customers regarding preventative maintenance, troubleshooting and repair both in-house (25%) and on-site (75%).
• Provide world-class customer service to all customers.
• Interface with customer daily, providing daily reports and owning follow up actions.
• Coordinate business information between customer, Sales, Engineering, and other associates.
• Submit all paperwork in a timely and professional manner.
• Maintaining a close professional relationship with all internal / external customers.
• Participate in developing and maintaining a sense of teamwork within the Service Department.

Required Skills / Abilities

Education / Experience

Physical Requirements

Why Work for Westfalia Technologies, Inc.?

Our culture can be defined as one of progression and flexibility. Over the years, we have learned it is not only about pay or job title, but more importantly, the relationships and benefits that keep our employees happy and engaged!

Westfalia Technologies, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

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