Talent.com
Customer Service / Collections Specialist in Dover

Customer Service / Collections Specialist in Dover

Energy Jobline ZRDover, KS, United States
7 days ago
Job type
  • Full-time
Job description

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Job DescriptionJob Description

This class is slated to start on December 3rd, 2025!

About defi SOLUTIONS :

At defi SOLUTIONS, we partner with banks, credit unions, and finance companies to make lending easier and more efficient. Our all-in-one platform helps manage everything from loan applications to payments, using innovative technology and data tools. Backed by top investors such as Warburg Pincus, Bain Capital Ventures, and Fiserv, we combine the strengths of defi SOLUTIONS and Sagent Auto Lending to deliver trusted and flexible solutions to our clients.

What’s in it for you?

  • Stable Pay : Hourly rate with no sales quotas. ($20 / hr + extra for late shifts and Saturdays.)
  • Paid Training : Get set up for success from day one
  • Generous PTO and Paid Holidays
  • Education Support : Tuition reimbursement available
  • Day-One Benefits : Health, dental, and vision coverage start immediately
  • Career Growth : Strong focus on internal promotions

About the Role : As a Collections Specialist, you’ll support our automotive finance clients in a fast-paced, high-volume contact center. You’ll handle customer service and soft collections tasks, helping meet financial goals for top lenders. We’re looking for proactive team players who live our values : Get it Done, Win as a Team, Better Every Day, and Do it with Passion.

Duties and Responsibilities :

  • Handle Customer Service Tasks : Payments, due dates, payoffs, and account updates.
  • Process ACH Requests and provide payoff quotes
  • Perform soft collections : (1-45 days past due) and set up repayment plans
  • Use Skip Tracing tools to locate and update customer information
  • Metrics for Success :

  • Quality : 90% + customer interaction score
  • Adherence : 92% + to scheduled shifts and breaks
  • Efficiency : Average handle time under 400 seconds
  • Required Qualifications : (Applicants without these qualifications will not be considered)

  • High School Diploma or GED
  • Experience in a High-Volume Contact Center : At least one (1) year of experience in a high-volume call center
  • State Licensing Covered : We handle and fully cover all required collections licensing across multiple states – no cost to you.
  • Affirmative Action / EEO statement : defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of , color, , , , , or protected veteran status.

    If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.

    Create a job alert for this search

    Customer Specialist • Dover, KS, United States

    Related jobs
    • Promoted
    Flexible Work-from-Home Survey Contributor

    Flexible Work-from-Home Survey Contributor

    Earn HausRossville, KS, United States
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 3 days ago
    • Promoted
    Territory Support Specialist (Field / NW Region Preferred)

    Territory Support Specialist (Field / NW Region Preferred)

    VontierTopeka, KS, United States
    Full-time
    The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong c...Show moreLast updated: 3 days ago
    • Promoted
    Remote Survey Participant - Earn Up to $25 Per Survey

    Remote Survey Participant - Earn Up to $25 Per Survey

    Earn HausAlta Vista, KS, United States
    Remote
    Full-time +1
    We are actively seeking enthusiastic individuals to participate in online surveys for well-known Fortune 500 brands.If you're a self-motivated person with flexible availability throughout the week,...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Director of Environmental Services

    Director of Environmental Services

    Healthcare Services Group, Inc.Council Grove, KS, US
    Full-time
    Role : Environmental Services Department Manager.Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility.At HCSG...Show moreLast updated: 21 hours ago
    • Promoted
    Medicaid Eligibility Specialist (ONSITE)

    Medicaid Eligibility Specialist (ONSITE)

    Conduent State Healthcare, LLCHolton, KS, US
    Full-time
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 5 days ago
    • Promoted
    Delivery Driver - Receive 100% of Customer Tips

    Delivery Driver - Receive 100% of Customer Tips

    DoorDashOsage City, KS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 7 days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashCouncil Grove, KS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    Environmental Services Department Manager

    Environmental Services Department Manager

    Healthcare Services Group, Inc.Council Grove, KS, US
    Full-time
    Role : Environmental Services Department Manager.Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility.At HCSG...Show moreLast updated: 21 hours ago
    • Promoted
    Drive with DoorDash - Receive 100% of Customer Tips

    Drive with DoorDash - Receive 100% of Customer Tips

    DoorDashSaint Marys, KS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 7 days ago
    • Promoted
    Delivery Driver - Sign Up in Minutes

    Delivery Driver - Sign Up in Minutes

    DoorDashCouncil Grove, KS, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 7 days ago
    • Promoted
    Parts Specialist

    Parts Specialist

    O'Reilly AutomotiveTopeka, KS, US
    Full-time
    The Parts Specialist will provide all retail and installer customers with a high level of service.This position will also support store management in the accomplishment of assigned tasks.Bilingual ...Show moreLast updated: 30+ days ago
    • Promoted
    Flexible Remote Survey Participant

    Flexible Remote Survey Participant

    Earn HausSilver Lake, KS, United States
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 3 days ago
    • Promoted
    Client Support Specialist - Full-Time

    Client Support Specialist - Full-Time

    COF Training Service IncOsage City, KS, US
    Full-time +1
    Direct Support Professional Difference Maker or Caregiver.Since 1968, COF Training services Inc.We are looking for dependable, patient, and compassionate hands-on caregivers to help assist our ind...Show moreLast updated: 4 days ago
    Remote Customer Service Specialist

    Remote Customer Service Specialist

    ForgeFitTopeka, KS, US
    Remote
    Full-time
    Quick Apply
    Remote Customer Service Specialist Company : ForgeFit Location : Remote (U.Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and trai...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Service Drug Program Specialist

    Customer Service Drug Program Specialist

    Blue Cross and Blue Shield of KansasTopeka, KS, US
    Full-time
    Customer Service Drug Programs Specialist.Under the direction of leadership, the Customer Service Drug Programs Specialist acts as the customer service liaison with the Blue Cross and Blue Shield o...Show moreLast updated: 11 hours ago
    Customer Service Rep

    Customer Service Rep

    Electrical SpecialistsTopeka, KS, USA
    Full-time
    Quick Apply
    Kick off a rewarding career with one of the most talented and tight-knit electrical teams around!.Depending on experience, you'll make. We also provide our Customer Service Rep with.Invest in your f...Show moreLast updated: 30+ days ago
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional CareersTopeka, Kansas
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 18 days ago
    • Promoted
    Remote Survey Participant for Global Brands

    Remote Survey Participant for Global Brands

    Earn HausRossville, KS, United States
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 3 days ago