Talent.com
Field Service Technician
Field Service TechnicianThe Home Depot • Bridgeport, CT, US
Field Service Technician

Field Service Technician

The Home Depot • Bridgeport, CT, US
6 days ago
Job type
  • Full-time
Job description

Overview

Join to apply for the Field Service Technician role at The Home Depot

Base pay range : $22.00 / hr - $28.00 / hr

Req157928

Must reside within 20 miles of Bridgeport, CT. Monday to Friday 7 : 00AM-3 : 30PM.

Position Purpose

The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs on light repairs and maintains a variety of industrial equipment found within Home Depot and external customers' retail locations and manufacturing facilities, such as but not limited to paint shakers, carpet carousels, checkout stands, blind cutting machines, shopping carts, lifts, and more. The technician generally conducts maintenance and repairs in various locations within a reasonable radius of their home.

Key Responsibilities

  • 30% Administrative and Communication - Document all work performed on equipment using company technology; accurately maintain, report and store parts inventory; complete and organize tech stock replenishment into company vehicle; proactively communicate with business partners and leaders regarding customer needs, parts and servicing of equipment; provide excellent customer service; effectively communicate with customers regarding service requested and provided.
  • 10% Compliance and Safety - Perform work in accordance with proper safety practices; adhere to THD and safety rules and regulations; use sound judgment to address safety-related issues; comply with company safety, driving and vehicle standards; complete pre and post vehicle inspections.
  • 60% Repair and Maintenance - Diagnose, repair and perform preventive maintenance on industrial equipment (mechanical and electrical); perform proper inspections and testing of customer equipment aligned with preventive maintenance; be available and accessible by phone and tablet during work schedule to provide customer service; perform other responsibilities as required.

Organization and Travel

  • Direct Manager / Direct Reports : This position typically reports to Region Equipment Services Manager; 0 direct reports.
  • Travel Requirements : Typically requires overnight travel less than 10% of the time.

    • Physical Requirements

  • Requires intermittent periods of physical exertion (walking, standing, stooping, climbing, lifting heavy or awkward objects).

    • Working Conditions

  • Typically located in a comfortable indoor area with potential exposure to dust, fumes, odors, temperature extremes, loud noise, or strong drafts.
  • Indoor and outdoor work including exposure to extreme temperatures, fumes, oils and chemicals; loud noises and use of tools and equipment.
  • Daily driving in local market / territory; limited overnight travel in select markets.

    • Minimum Qualifications

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
  • Must have valid Driver's License for your employment state.
  • At least 1 year of experience troubleshooting and repairing equipment and conducting preventive maintenance on industrial and commercial equipment.
  • Ability to read and interpret mechanical, hydraulic, pneumatic, or electrical schematics.
  • Versatile equipment maintenance repair skill set.
  • Ability to adhere to OSHA regulations including fall protection, lock-out tag-out procedures.
  • Must reside within 15-20 miles of the target city.
  • Demonstrated ability to collaborate and work effectively with cross-functional teams.
  • Good written and verbal communications skills.
  • Be a self-starter with the ability to work independently driving customer satisfaction with a passion for equipment maintenance.
  • Ability to consistently and accurately document work performed.

    • Preferred Qualifications

  • Working knowledge of Microsoft Office Suite.
  • Demonstrated ability to collaborate with cross-functional teams.
  • Ability to convey complex or technical ideas to diverse audiences.
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with customers.
  • Excellent written and verbal communication skills.
  • 3 years of relevant work experience repairing and maintaining equipment.
  • Have standard tools used in the craft; working knowledge of handheld technology (smartphone, laptop, tablet).
  • Ability to sit, stand and drive for extended periods; lift up to 80 lbs; climb up to 15+ ft.
  • Specific vision abilities including close, distance, color, peripheral, depth perception, and ability to adjust focus.

    • Education & Experience

  • Minimum Education : High school diploma and / or GED.
  • Preferred Education : No additional education.
  • Minimum Years of Work Experience : 1 year.
  • Preferred Years of Work Experience : No additional years of experience.
  • Minimum Leadership Experience : None.
  • Preferred Leadership Experience : None.
  • Certifications : None.
  • Competencies : Action Oriented, Being Resilient, Manages Ambiguity, Nimble Learning, Collaborates, Plans and Aligns, Situational Adaptability, Balances Stakeholders, Builds Networks, Communicates Effectively, Customer Focus, Interpersonal Savvy, Manages Conflict, Resourcefulness.

    • Job Function & Industry

  • Job function : Other
  • Industries : Consumer Services

    • Sign in to set job alerts for "Field Service Technician" roles.

    J-18808-Ljbffr

    Create a job alert for this search

    Field Service Technician • Bridgeport, CT, US