Job File Coordinator / Collections Specialist

Job Responsibilities

Answer phones, provide customer service, and work in progress database

Scheduling of estimates and jobs

Intake of new customer information and entering it into database

Maintain all the job file documentation

Maintain job file communications

Process customer payments

Audits and uploads of Insurance key account clients

Accounts Receivable (A / R) / Collections

Communication with Field Crew Members

Scanning / Filing

Handle recurring and unique tasks, as necessary

Skills and Qualifications

Must be reliable and punctual

Detail oriented

Strong computer skills

Ability to problem solve and take initiative

Organized

Experience in QBO

Able to manage time efficiently and complete tasks on a daily basis

Knowledgeable of Microsoft programs, able to learn quickly and train on our database system

Exceptional customer service skills

Able to prioritize tasks

Must have good interpersonal communication skills

Compensation : $23.00 - $25.00 per hour

Picture Yourself Here Fulfilling Your Potential

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.