Solutions Engineer

Basic Requirements

Preferred Education

• Bachelor’s degree in industrial engineering, Mechanical Engineering, Mechatronic Engineering, Electrical Engineering, Controls Engineering, Manufacturing Engineering, Computer Science, or related technical discipline.

Languages

• English – Read, write, and speak proficiently (required).
• German – Speak (advantageous).

Driver's License

• Valid driver's license with no restrictions.

Travel

• Willing and able to travel domestically and internationally as required.

Experience

• Minimum of three (3) to seven (7) years of experience in Solution Engineering, Sales Engineering, Industrial Engineering, Manufacturing Engineering, Controls Engineering, Automation Engineering, or related technical customer-facing roles.
• Experience working within manufacturing operations, assembly systems, automated production environments, industrial software, or Industry 4.0 initiatives.
• Strong understanding of Industrial Engineering principles including Takt Time, Cycle Time, Throughput Analysis, Capacity Analysis, OEE, Line Balancing, Work-In-Process (WIP), and Theory of Constraints.
• Experience identifying manufacturing bottlenecks and developing data-driven recommendations to improve productivity, quality, and operational performance.
• Experience supporting Manufacturing Execution Systems (MES), Industrial IoT (IIoT), Connected Worker platforms, Traceability Systems, CMMS solutions, machine monitoring platforms, or automation systems.
• Working knowledge of PLC control systems, industrial networking, HMI platforms, robotics, machine vision systems, smart tools, torque systems, and automated assembly equipment.
• Ability to read and interpret mechanical drawings, electrical schematics, process flow diagrams, manufacturing documentation, and technical specifications.
• Experience supporting pilot projects, proof-of-concept activities, equipment commissioning, validation, or implementation projects.
• Understanding of manufacturing quality systems, compliance requirements, traceability methodologies, error-proofing systems, and audit requirements.
• Experience working directly with Process Engineers, Manufacturing Engineers, Quality Engineers, Maintenance Teams, Production Supervisors, and Plant Leadership.
• Strong technical presentation, communication, and customer engagement skills.

Job Objectives

• Support business growth by providing technical expertise throughout the sales cycle and assisting customers in evaluating manufacturing execution, traceability, maintenance, and operational improvement solutions.
• Identify opportunities to improve throughput, productivity, quality, workforce effectiveness, equipment utilization, and manufacturing consistency through automation and digital transformation technologies.
• Translate technical capabilities into measurable business outcomes including cycle time reduction, bottleneck elimination, throughput improvement, improved compliance, and increased operational visibility.
• Serve as the technical liaison between customers, Account Executives, engineering teams, product teams, and implementation resources.
• Support successful deployment and adoption of Jendamark automation systems and ODIN Digital Solutions.

Main Responsibilities

• Collaborate with Account Executives throughout the sales process to identify customer requirements and qualify opportunities.
• Conduct customer discovery sessions to understand manufacturing processes, assembly sequences, operational challenges, business objectives, and technical requirements.
• Analyze production workflows, cycle times, takt times, bottlenecks, sequence of operations, and manufacturing constraints to identify opportunities for improvement.
• Deliver technical demonstrations, presentations, proof-of-concept activities, and pilot deployments.
• Translate customer requirements into practical solution architectures and implementation strategies.
• Develop business cases and ROI models that quantify improvements in productivity, throughput, quality, traceability, maintenance effectiveness, and operational performance.
• Assist customers in identifying hidden losses related to waiting time, micro-stops, manual processes, inconsistent execution, and lack of operational visibility.
• Support customers in evaluating solutions related to manufacturing execution, traceability, maintenance management, workforce guidance, and condition monitoring.
• Work closely with engineering, software development, automation, and implementation teams to ensure customer requirements are properly communicated and executed.
• Support implementation planning, system validation, commissioning activities, and customer acceptance processes.
• Identify technical risks and support development of mitigation plans during project planning and execution.
• Maintain technical knowledge of manufacturing technologies, Industry 4.0 initiatives, automation systems, industrial networking, and emerging digital manufacturing solutions.
• Support trade shows, customer workshops, technical presentations, and on-site evaluations.
• Travel locally and internationally as required to support customer opportunities and project activities.
• Maintain accurate records of customer requirements, pilot activities, technical evaluations, and project documentation.
• Liaise professionally and constructively with customers, suppliers, engineering teams, implementation teams, and manufacturing leadership.

Desired Technical Knowledge

Industrial Engineering & Manufacturing

• Takt Time Analysis
• Cycle Time Analysis
• Throughput Optimization
• Capacity Analysis
• Line Balancing
• Work-In-Process (WIP)
• Theory of Constraints
• Sequence of Operations
• OEE (Overall Equipment Effectiveness)
• Lean Manufacturing
• Continuous Improvement
• Root Cause Analysis

Quality & Traceability

• Digital Traceability Systems
• Error Proofing
• PFMEA
• Control Plans
• Layered Process Audits
• Compliance Documentation
• Quality Management Systems
• Electronic Production Records
• Product Birth Certificates

Controls & Automation

• PLC Systems
• HMI Systems
• Robotics
• Industrial Networks
• OPC-UA
• MQTT
• Machine Vision Systems
• Smart Tool Integration
• Automated Assembly Systems
• Industrial Control Systems

Digital Manufacturing

• Manufacturing Execution Systems (MES)
• Connected Worker Platforms
• Industrial IoT (IIoT)
• CMMS Systems
• Asset Management
• Condition Monitoring
• Data Collection & Analytics
• Digital Work Instructions
• Industry 4.0 Technologies

Professional Skills

• Solution Development
• Customer Discovery
• Value Engineering
• Technical Presentations
• Proposal Development
• ROI Analysis
• Project Coordination
• Technical Documentation
• Cross-Functional Collaboration
• Executive Communication

Success Indicators

• Ability to identify manufacturing bottlenecks and operational constraints.
• Ability to translate manufacturing data into measurable business value.
• Ability to communicate effectively with Plant Managers, Process Engineers, Quality Managers, Operations Leaders, and Executive Stakeholders.
• Ability to connect technical capabilities with customer business outcomes.
• Ability to support successful pilot deployments that lead to long-term customer adoption.

Equal Opportunity Statement

Jendamark USA reserves the right not to make an appointment. Submission of an application does not guarantee an interview or employment offer. Only shortlisted candidates will be contacted. If you have not been contacted within three (3) weeks of the closing date, please consider your application unsuccessful.