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Professional Services Consultant
Professional Services ConsultantIntePros Consulting • United States
Professional Services Consultant

Professional Services Consultant

IntePros Consulting • United States
30+ days ago
Job type
  • Full-time
Job description

About Us: IntePros is assisting a profitable and rapidly growing software company. Their mission is to assist organizations in leveraging our solutions to orchestrate automation across distributed and heterogeneous platforms and enterprise business applications, including SAP, Oracle, PeopleSoft, data warehousing, and OS tasks.

Job Summary: The Professional Services Consultant is instrumental in assisting customers ranging from Fortune global enterprises to midsized businesses. This role involves product installation and configuration, training, conducting workshops, and providing best practices guidance to advance our customer’s automation business needs. We are in search for Jr and Sr Professional Services Consultants and have multiple open roles that are fully remote and will require occasional travel as needed for. This role is client facing and will require an individual that can conduct themselves professionally externally to represent the Customer in front of their clients.

Key Responsibilities:

  • Assist customers with installation, configuration, training, and use of our solutions.
  • Perform analysis, scoping, and effort estimation to meet customer requirements.
  • Provide configuration, architecture, and installation recommendations based on product best practices and customer needs.
  • Coordinate with other internal resources, including Engagement Managers, to update project status, timeline, effort, and expected completion.
  • Communicate effectively and professionally with business and technical contacts.
  • Utilize supporting materials (project plan templates, architecture diagrams, etc.) to communicate findings and recommendations to the customer or internally.
  • Travel to customers, partners, and company sites as needed.

Requirements:

  • 3-5 years of IT Consulting experience.
  • Ability to augment code in Java, C++, C#/.NET or other object-oriented design languages.
  • Experience and understanding of API usage, including REST and SOAP.
  • Knowledge of one or more identity providers (Active Directory, Okta, etc.).
  • Knowledge and understanding of SSO, particularly SAML providers.
  • Knowledge of SAP job scheduling or other scheduling solutions (Autosys, Control-M).
  • Good understanding of networking and access controls as it pertains to integrations
  • Proven competence in IT Consulting, including training, installation, architecture design, and testing.
  • Interest in problem-solving and learning new technologies.
  • Experience or understanding of SaaS solutions and integrations.
  • Knowledge of one or more Cloud providers (AWS, Azure, GCP, etc.).
  • Experience with UNIX, Windows, and Linux at a power user level.
  • Knowledge of communication protocols, including HTTP, FTP, and SSH.
  • Good communication and presentation skills.
  • Excellent time management and task management skills.
  • Demonstrated ability to manage and prioritize multiple client projects.
  • Demonstrated ability to learn on the go/on the job in a fast-paced environment.

Additional Information:

  • The Professional Services Consultant role offers a lower pay band, suitable for those with 3-5 years of experience.
  • The Senior Professional Services Consultant role is designed for individuals with 7+ years of experience and offers a higher pay band.

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Professional Services Consultant • United States

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