About the Role
The B2B Associate Operations Manager is an integral support partner for the B2B Retail Sales team as they support the in-store trade specialists. This role is responsible for providing hands-on operational project management while working closely with cross-functional teams including Sourcing, Planning, Logistics, and Care Center throughout a project lifecycle.
Responsibilities
Partner with Retail account executives as operational support in their territory-specific pipeline of business.
Assist Operations in managing current projects: updating inventory playbooks, auditing quotes prior to order placement, quote revisions, checking inventory status.
Utilize Excel and our WSI systems to update project statuses at the item level, ensuring our timelines will meet clients’ delivery needs.
Support Ops managers and cross-functional teams with providing project details and updates (Planning, Care Center, & Logistics).
Manage project status in partnership with Care Center support team and Logistics team -
quotes, quote revisions, payments, keying orders and managing playbooks.
Support Care Center teams with “triage” plans for customer escalations.
Participate in account executive pipeline sales reviews.
Execute stock checks and alternate product suggestions in partnership with the
Planning team.
Criteria
Proficient in Microsoft Office (Excel, Word, PowerPoint).
Experience in project management with a focus on organization of large projects.
Strong organizational skills and expertise in working with cross-functional teams.
Ability to effectively communicate with internal and external partners.
Experienced in effective time management, problem-solving, and organizational skills.
#LI-LG1
Our Culture & Values
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
Continued Learning
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Associate Operations Manager, B2B • New York, NY, United States
We're a team of builders, united by our passion for simplifying the most complex industries.At Clasp, we're on a mission to transform the health insurance industry by modernizing and automating the... Show more
Maersk CHB Operations Associate.Maersk is a global leader in integrated logistics, with over a century of experience driving innovation and transforming global trade.With 100,000+ employees across ... Show more
Senior Associate, Middle Office Operations.Senior Associate in Middle Office Operations responsible for managing client relationships and acting as a key liaison between clients and counterparties.... Show more
GTM Strategy & Operations Associate.Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience.It's hard to believe that it's 2026 and paying rent o... Show more
Product Portfolio Operations Associate.The Consumer Bank (CB) Product Portfolio Operations team is responsible for advancing CB product operating models and mobilizing product teams to deliver init... Show more
Blossom Health exists to solve the mental health epidemic in America by partnering with psychiatrists to expand access to affordable, timely, clinically-effective mental healthcare.Our AI-native ca... Show more
Floe - Business Operations Associate (BizOps).Floe is a rapidly growing climatetech startup that has developed the smart, cost-effective, and eco-friendly solution for managing hazardous ice and sn... Show more
Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier... Show more
Operations Associate (Treasury Administration & Operations).Biztek People is seeking an experienced bilingual (Japanese and English) Operations Associate for our client in New York City! Job Title:... Show more
Senior Associate, Alternative Operations.PIMCO is a global leader in active fixed income with deep expertise across public and private markets.We invest our clients' capital across a range of fixed... Show more
Product Portfolio Operations Associate.The Consumer Bank (CB) Product Portfolio Operations team is responsible for advancing CB product operating models and mobilizing product teams to deliver init... Show more
We're looking for a Senior Associate to support Arch's various client segments and help ensure consistent, high-quality delivery across onboarding and post-onboarding workflows.In this role, you'll... Show more
Operations & Implementation Associate.Powered by TodayTix (PxT) is TodayTix Group's enterprise-level ticketing and e-commerce division, providing the technology and tools that help leading cultural... Show more
Senior Associate, Client Operations.The Senior Associate, Client Operations will be part of a growing Client Operations team on a well-known client.This position has tremendous learning potential a... Show more
Engineers Gate (EG) is a leading investment manager founded in 2014 as a quantitative, computer-driven trading firm.Today, EG operates as a diversified, multi-strategy investment platform that comb... Show more
Recruiting Operations Associate.We're hiring a Recruiting Operations Associate to run the operational engine behind GTM hiring at Ramp.Recruiting ops is where candidate experience is won or lost.Fa... Show more
Customer Operations Associate/Manager.About Us At AirPay, we are on a mission to improve the consumer experience for dental patients.We are growing rapidly, partnering with top dental provider grou... Show more
Senior Associate, Middle Office Operations.Senior Associate in Middle Office Operations responsible for managing client relationships and acting as a key liaison between clients and counterparties.... Show more
EliseAI is looking for a Revenue Operations Associate to help build and manage the growing tech stack for our Commercial organization and own Commercial/Operational initiatives to help us scale.In ... Show more
Sydecar is on a mission to transform the world of private markets.Our goal is to make these markets more accessible, transparent, and liquid, and we're achieving this by revolutionizing the way inv... Show more
){kind=logo}
