As an Account Manager, you will play a vital role in supporting NYBCe's life-saving mission by achieving individual monthly and annual blood donation collection goals within your assigned territory. You will engage with the local community by contacting coordinators at schools, community centers, and local businesses to maintain and expand existing accounts while also seeking new opportunities for blood drives. This position is critical in reaching our blood collection targets through effective recruitment strategies and various tools and techniques. The account manager will focus on building and maintaining strong customer relationships and executing collection strategies to optimize NYBCe resources.
Hit your collection goals by working towards monthly targets while maximizing NYBCe's resources. Plan effective blood drives by partnering with internal and external customers to organize effective blood drives, ensuring smooth operations and clear communication with everyone involved. Build strong customer relationships by developing and nurturing lasting connections with your accounts to meet blood collection objectives. Promote and market by driving new account creation and expanding existing drives through dynamic marketing programs. Grow and expand by educating the community about the importance of blood donations, strengthening existing relationships, uncovering new business possibilities with existing accounts, seeking out new accounts, and exploring new market segments. Execute and report by implementing our collections strategy, generating insightful reports, and finding ways to boost collection volumes while keeping service levels high. Enhance NYBCe's presence by engaging with the community through events, memberships, and other opportunities. Collaborate for success by working closely with key accounts and the NYBCe's Customer Service Team to identify and act on growth opportunities for our products and services. Monitor and adjust by creating plans, allocating resources, and tracking progress to ensure customer satisfaction and successful blood drives. Make adjustments as needed to keep everything running smoothly. Optimize resources by monitoring blood drive progress to ensure we use NYBCe's resources effectively and meet our monthly and yearly efficiency goals. Continuous improvement by being a part of an organization that is dedicated to listening to the team's ideas on ways to improve processes and creating new tools to help you succeed.
What you'll need includes a Bachelor's Degree or equivalent combination of education and experience. Minimum two years of experience in sales, marketing, communications, customer service, or a related field. Must have a reliable vehicle and a valid driver's license. Bilingual skills are preferred. Ability to lift more than 50 lbs. when needed.
Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health.
Territory Account Representative/Account Manager-Westbury Long Island • Westbury, NY, US
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