We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Garden City, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.
Duties:
Greet patients warmly and check them in for appointments
Answer phone calls, respond to inquiries, and direct calls appropriately
Schedule, confirm, and reschedule patient appointments
Verify patient insurance information and process necessary paperwork
Collect co-pays, process payments, and maintain accurate billing records
Maintain patient records with confidentiality and accuracy
Assist with prior authorizations and insurance claims as needed
Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials
Support the clinical team with administrative tasks as needed
Requirements:
High school diploma or equivalent required; additional education in medical administration is a plus
Previous experience in a medical office or physical therapy clinic preferred
Strong customer service and interpersonal skills
Proficiency in using electronic medical records (EMR) systems and Microsoft Office
Ability to multitask and work efficiently in a fast-paced environment
Knowledge of insurance verification and billing procedures is a plus
Excellent communication skills, both verbal and written
Compensation:
Starting salary is $17 per hour, based on experience and qualifications
Benefits (if applicable):
401(k)
401(k) matching
Competitive pay based on experience
Dental insurance
Health insurance
Paid time off and holidays
Vision insurance
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Patient Care Coordinator • Garden City, NY, US
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