Talent.com
Marshalls
Customer Experience CoordinatorMarshalls • Wilson, North Carolina, 27896
Customer Experience Coordinator

Customer Experience Coordinator

Marshalls • Wilson, North Carolina, 27896
30+ days ago
Job type
  • Full-time
Job description
Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We’re Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

3401 Raleigh Rd Parkway

Location:

USA Marshalls Store 0439 Wilson NC

This position has a starting pay range of $ to $ per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Create a job alert for this search

Customer Experience Coordinator • Wilson, North Carolina, 27896

Similar jobs

Program Coordinator, Electrical Systems Technology (9 Month)**$8,000 Sign-On Bonus**

Wilson Community CollegeWilson, NC, United States
Full-time

Electrical Systems Technology Program Coordinator.The Electrical Systems Technology Program Coordinator provides curricular oversight and supervision to adjunct faculty within the Electrical System... Show more

 • Promoted

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersWilson, North Carolina
$50,000.00 yearly
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

Patient Coordinator

Riccobene Associates Family DentistryGoldsboro, NC, United States
Full-time

POSITIONSUMMARYThe primary role of the Patient Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, and generally keeps t... Show more

 • Promoted

Remote Work – Product Assessments - $25-$45 per hour (No Experience)

Online Consumer Panels AmericaGoldsboro, North Carolina, US
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

WFH - Product Assessments - $25-$45 per hour (No Experience)

Online Consumer Panels AmericaGoldsboro, North Carolina, US
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Facilities Support Coordinator

ABEC, Inc.Wilson, NC, United States
Full-time

ABEC is at the forefront of innovation in our industry, offering highly differentiated products and services driving exceptional growth.As we expand to meet increased demand and new opportunities, ... Show more

 • Promoted

Part Time - Work from Home - Online Product Tester - No experience ($25-$45 per hour)

OCPARed Oak, North Carolina, us
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

ASST STORE MGR in GOLDSBORO, NC S17438

Dollar GeneralGoldsboro, NC, United States
Full-time

The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus.At the direction and delegation of the Store Manager, the Assistant Store Manager assists with s... Show more

 • Promoted

Team Coordinator

Dunham'sGoldsboro, NC, United States
Full-time

OverviewNOTICE TO NORTH CAROLINA APPLICANTS:DUNHAM'S PARTICIPATES IN E-VERIFY IN NORTH CAROLINAQuestions should be directed to 248-530-6700LOVE TO TALK SPORTS?Dunham's Sports, one of the largest fu... Show more

 • Promoted

Remote Consumer Insights Participant

GL IncGoldsboro, North Carolina
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Consumer Feedback Participant

GL IncGoldsboro, North Carolina
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Store Manager

JourneysGoldsboro, NC, United States
Full-time

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories.With more than 800 stores in all 50 US states, Puerto Ric... Show more

 • Promoted

Access Administrator - Senior Patient Coordinator

MLee Medical EmploymentPrinceton, NC, United States
Full-time

Summary: Lead and supervise patient representatives within a busy OB/GYN clinic, ensuring front office operations are handled with accuracy, efficiency, and a welcoming attitude.Support staff train... Show more

 • Promoted

Remote Online Product Support - No Experience

GLOCPAGoldsboro, North Carolina
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Market Research Participant – Up to $90/Session – No Experience Required

Occupons QuebecWest Wendy, WY, United States
Remote
Full-time

Compensation: $45–$90 per completed task.The Consumer Insights Division of our organization is expanding its nationwide research team.We are seeking dependable individuals to support ongoing studie... Show more

 • Promoted

Data Entry Product Support - $45 per hour - No Experience

GL Inc.Wilson, North Carolina
$45.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Management Trainee

Enterprise HoldingsGoldsboro, NC, United States
Full-time

Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail ... Show more

 • Promoted

Data Entry Product Support - No Experience

GLOCPAGoldsboro, North Carolina
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Corrections Oversight Worker - Wayne County Detention Ctr

AramarkGoldsboro, NC, United States
Full-time

Corrections Oversight Worker - Wayne County Detention Ctr.The Corrections Oversight Worker supervises inmates to ensure that meal and food items are prepared in accordance with production plans.In ... Show more

 • Promoted

Assistant Manager

Minuteman Food MartMount Olive, NC, United States
Full-time

Join us as we grow together personally and professionally! Four Generations of family Managership continue to make it our vision to leave people better than we found them.We are more than an oil co... Show more