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FASTSIGNS #110301
Sales and Customer Service RepresentativeFASTSIGNS #110301 • Charlotte, NC, US
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Sales and Customer Service Representative

Sales and Customer Service Representative

FASTSIGNS #110301 • Charlotte, NC, US
30+ days ago
Salary
$14.00 hourly
Job type
  • Full-time
Job description
A Successful FASTSIGNS Customer Service Representative Will:


  • Be the initial point of contact for both current and prospective customers in our FASTSIGNS Center.
  • Learn to prepare estimates, create work orders, and ensure timely delivery of finished projects.
  • Participate in daily team meetings, support execution of business and marketing plans, and contribute directly to the success of the FASTSIGNS Center.
  • Work with customers through multiple channels—email, phone, in person, and occasionally at their place of business.
  • Build long-lasting relationships by turning prospects into loyal, repeat clients.
  • Proactively follow up on inbound leads, online inquiries, and open estimates to convert opportunities into sales.
  • Make outbound follow-up calls to dormant accounts and past customers to generate new business.
  • Maintain an active sales pipeline inside the CRM by logging interactions, updating opportunities, and progressing deals.
Ideal Qualifications for FASTSIGNS Customer Service Representative:


  • 2–3 years of retail, counter sales, or inside sales experience preferred.
  • High school diploma or equivalent.
  • Outgoing, responsive, eager to learn, and able to build strong customer relationships.
  • Excellent listening, communication, and organizational skills.
  • Comfortable working in a fast-paced environment and managing multiple projects at once.
  • Ability to work under pressure while producing high-quality, accurate work.
Are You the Right Fit?


Do you enjoy working with people? Do you love helping customers solve problems and find the right solutions? Are you looking for a role that offers ongoing learning, skills growth, and a clear career path? If so, we want to meet you. Join the ever-growing sign and visual communications industry and become part of the FASTSIGNS Independence team.

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Sales and Customer Service Representative • Charlotte, NC, US

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