Production Specialist II

Job Description

Job Description

Overview

Sitemetric seeks a proactive, bar-raising Registration & Badge Printing Support Specialist who will help lead the construction industry’s transition to a safer, more secure, more successful building experience for everyone. We are looking for a rising professional eager to work with a fast-growing innovation leader in construction.

As Registration & Badge Printing Support Specialist, you will be responsible for managing daily import, verification, and printing of approved worker registrations through company systems and Sitemetric-configured devices (Badge Stations), with focus on supporting both internal staff and external Authorized Company Operators (ACOs).

If you are a self-starting team player who puts the customer and internal stakeholders at the center of every decision, covers every detail, and wants to be part of a company that’s relentlessly pushing to transform how the world is built, you will flourish with Sitemetric.

About Sitemetric

At Sitemetric, we turn technology into services that transform how the world is built.

This enables our customers to lead the change in critical areas of construction operations : workforce, safety, security, reporting, communications, logistics, and more.

We work closely with owners, general contractors, subcontractors, and construction workers to customize offerings to their needs, including digital onboarding, smart badging, real-time location systems, messaging and mass texting, integrated turnstiles, real-time reporting, emergency mustering, and more.

We currently serve as trusted partner to a growing number of the US’s largest, most forward-looking owners and contractors, working with them to ensure what we offer meets their evolving needs, with thousands of companies and workers already on the Sitemetric platform. Together, we are leading the change in how the world is built.

Job Description

As Registration & Badge Printing Support Specialist, you will be responsible for managing the daily import, verification, and printing of approved worker registrations through company systems and Sitemetric-configured devices (Badge Stations). To perform this role you will bring strong organizational skills, technical troubleshooting ability, and excellent communication skills to support both internal staff and external Authorized Company Operators (ACOs).

In the bigger picture, you will be responsible for cultivating relationships with customers and internal stakeholders and delivering the highest-quality service across construction environments that are continually changing, dynamic, and uncertain. This requires an obsessive commitment to understanding customers' and colleagues’ values, immediate and evolving needs, and preferences, to enable them to maximize success on each project and across their broader project portfolio and enterprise.

Overall, the role demands drive, grit, perseverance, and an abundance mindset to navigate and excel in the perpetually challenging environments where we and our customers operate.

Key Responsibilities

This position involves the following responsibilities.

• Registration importing : Perform daily imports of approved worker registrations from the company system into third-party printing software.
• Printing / verification : Print and verify worker badges using Sitemetric-configured devices (purchased printer or router-connected).
• Quality assurance : Ensure photo and registration quality meets company standards before printing.
• Documentation : Document all printing activity, discrepancies, and troubleshooting steps.
• Support and troubleshooting : Provide timely support and troubleshooting for ACOs or clients using Badge Stations (printers and company-configured laptops). Diagnose printer driver, software, and connectivity issues with confidence and professionalism.
• Communication : Communicate effectively with workers, administrators, and clients to resolve registration or printing concerns.
• Logging and escalation : Maintain logs of support requests and escalate persistent technical issues to IT.

Skills & Qualifications

What We’re Looking For

Why Join Us?

Perks & Benefits

As part of the Sitemetric team, you'll receive :

Additional Information

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this ranges from $18.00 to $22.00 per hour . Pay is based on a number of factors including market location and jobsite upon which work is being performed, and may vary depending on job-related knowledge, skills, credentials, and experience.

Availability : 4 : 00pm- 12 : 00am

Sitemetric is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Availability : 4 : 00pm- 12 : 00am