Store Manager - Full Time - Utica Square

Who You Are:

• As a Store Manager at L'Occitane at Utica Square, you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests.
• Leading a vibrant team in the realm of natural beauty, your role transcends conventional management with the focus on crafting an atmosphere that captivates all five senses, leaving a lasting impact on everyone who enters through our iconic yellow doors.

The Fundamentals of What You’ll Do:

• Be the Host: Treat everyone as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.

Prioritize Guest Experience:

• You create personalized experiences for your guests and proactively address all their needs.

Keep an Open Mind:

• Welcome feedback openly, presume positive intentions, and maintain a growth -oriented mindset. Let Success Drive You: Approach situations with a critical business mindset, leveraging analytical skills to uncover opportunities.
• Maintain a solution-focused approach when challenges arise.

Foster a Team Culture:

• Foster unity and strong connections within the team by mentoring and coaching to unlock individual potential.

Address conflicts promptly and effectively. Communicate with Care:

• Demonstrate empathy, adjust communication to suit a variety of guests and team members, and engage in active listening to ensure effective and transparent interactions.

We value hearing from individuals who possess:

• Previous supervisor experience in retail or hospitality management Strong Leadership and communication skills Entrepreneurial attitude with background in a sales-driven environment Mindset focused on customer satisfaction (internal and external customers) Knowledge of skincare, body care and fragrance is beneficial.
• Experience with clienteling advantageous Basic Technology Skills We welcome talent with diverse experiences, ideas, and skills.
• We value your mindset over skills.
• Skills are trainable.

Who We Are:

• We are committed to the Planet.

We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets. All Applicants:

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