POSITION TITLE: Assistant Store Director
DEPARTMENT: Grocery Department
REPORTS TO: Store Director
FLSA STATUS: Exempt – Hours
JOB SUMMARY:
Share store responsibilities and its operations with the Store Director. Coordinate and direct the overall operation of the store in the absence of the Store Director.
ESSENTIAL JOB FUNCTIONS:
) Actively support the Store Director in the fulfillment of their responsibilities.
) Responsible for management of store personnel in the absence of the store director.
) Assist the Store Director and other department managers with overseeing the training and development of all employees throughout the store.
) Foster a positive work environment that promotes teamwork, customer service, and high performance.
) Greet all customers and be observant while working on the sales floor.
) Assist in handling customer complaints in a prompt and professional manner.
) Identify and pricing discrepancies and inform the proper personnel.
) Responsible for checking ads and insert to ensure proper shelf and display pricing.
) Implement and maintain all safety standards as directed by Loss Prevention and Risk Management departments.
) Oversee sanitation program, housekeeping, and equipment maintenance control.
) Assist in contributing to the profitable operation of the store and all the departments.
) Enforce receiving department procedures according to company policies.
) Prepare a weekly schedule based on projected sales volume and workload in the absence of the Store Director.
) Assist in planning of merchandise displays to obtain maximum sales and profits.
) Monitor dairy, commercial bread, frozen, and grocery shelves and displays for freshness, quality, and price.
) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
) Assist in the cash office and guest service area as needed.
) Conduct daily checks on refrigeration and safety walks.
) Assist in any department in the store as needed.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
) Minimum of a high school education, and a college education is helpful but not required.
) At least years of experience in the supermarket industry with successful participation in management programs.
) Should have a working knowledge of store operations.
) Must have excellent oral and written communication skills for dealing with customers, employees, and vendors.
) Must have basic math skills to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, and volume.
) Ability to verify vendor invoice charges and counts, and the ability to complete required accounting reports including inventory and receiving.
) Excellent organization and follow through skills.
) Must be able to stand upright for most of your scheduled work shift.