The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.
POSITION SUMMARY
At Miraval Arizona, our Housekeeping team plays a vital role in creating a serene and restorative environment for every guest. The Housekeeping Supervisor supports this mission by guiding daily operations with intention, care, and a commitment to excellence. This role assists in overseeing the cleanliness and presentation of guest rooms, public spaces, and service areas, while nurturing a culture of respect, collaboration, and mindful service. In partnership with the Housekeeping Leadership Team, the Supervisor helps manage staffing, training, inventory, and departmental standards to ensure every space reflects Miraval’s values of wellbeing, tranquility, and hospitality.
Duties and Responsibilities:
Support the planning and distribution of daily assignments to ensure efficient departmental flow
Utilize available resources to meet operational goals and uphold service standards
Participate in ongoing training and development of housekeeping and laundry staff
Conduct daily property tours to identify areas requiring special attention or maintenance
Perform room inspections to ensure quality, consistency, and adherence to Miraval standards
Monitor the performance and productivity of room attendants
Ensure timely completion and follow-up of work orders in collaboration with Engineering
Maintain clear and professional communication with Front Office and Engineering teams
Help oversee the maintenance and functionality of housekeeping equipment
Support the housekeeping role pertaining to lost and found items
Ensure all guest rooms, public areas, storage spaces, and work areas are maintained to departmental standards
Ensure compliance with OSHA regulations and safety protocols across Housekeeping and Laundry departments
Respond to guest requests related to housekeeping with timeliness and care
Maintain a clean, organized, and professional work environment
Uphold all safety procedures and contribute to a culture of wellbeing and accountability
Assist with additional responsibilities as requested to support resort operations
Track inventory levels and ensure readiness for business demands
We offer excellent benefits:
*
Ability to work extended hours and adapt to a dynamic schedule
Physical stamina to walk and stand for prolonged periods
Clear and effective communication skills, both verbal and written
Strong decision-making and problem-solving abilities
Excellent organizational skills and attention to detail
Experience supervising a diverse, multicultural team
Ability to multitask and remain composed in a fast-paced environment
Enthusiasm for challenges and openness to change
Ability to motivate and inspire team members
Collaborative spirit and ability to work effectively with other leaders
Intermediate proficiency in property management systems, Microsoft Excel, and Word
Strong interpersonal skills with the ability to lead with fairness and empathy
Fluency in English required; Spanish proficiency preferred
Housekeeping Supervisor • Tucson, AZ, US
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