FARE COLLECTION COORDINATOR OP

Job Description

• POSITION POSTED UNTIL A VIABLE POOL OF CANDIDATES HAS BEEN ESTABLISHED

EDUCATION AND / OR EXPERIENCE

An associate degree in Business Management, Accounting or Finance or equivalent plus three years of progressively responsible experience in a high security environment working with new and unique applications and interfaces, and monitoring complex logistics, controls and processes. Experience working with large sums of money, handling financial transactions, and ensuring that all processes align with regulatory standards and company policies. Proven experience in people management, planning skills and analytical skills in identifying opportunities for improvement. Demonstrated experience in the use of MS Word and Excel in preparing detailed reports and spreadsheets for management. In lieu of education, directly related experience may be substituted on a year-for-year basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide direction to staff regarding activities.

Dispatches and assists the Supervisor in supervising Revenue Agents from office daily to include cart preparation and scheduling BVM collection assignments. Monitor Automated Fare Collection reports, identify problems, and schedules service calls for devices requiring attention.

Assists the Superintendent of Revenue Processing in monitoring security precautions and facilitating the transfer of money. Serves as backup for the Superintendent and other processing personnel. Reconciles various records / reports received from bus, rail, parking, and breeze vending, etc.

Assist Supervisor of Breeze Media Distribution reconciliations of various records / reports received from Partnership, Universities, Bulk sales and Web Ticketing programs.

2. Maintains proper and secure control for all keys used in the collection / processing of revenues and assigned to staff daily.

3. Confirms staff scheduling and operations of the business unit. Ensures day to day activities meet unit's goals and are completed in an efficient and cost-effective way as required by policies and procedures.

4. Ensures Agents / Processors are supplied with all necessary pieces of equipment. Examples for Agents include vault keys, control boxes, gate-control keys, and two-way radios. These items are supplied prior to being dispatched to perform daily duties.

5. Direct personnel on the proper performance of functions and duties. Report any violations to the disciplinary code and takes corrective action when necessary.

6. Ensures all equipment is properly serviced, maintained and in good working order.

7. Maintains and inventories all supplies and equipment at the main cash handling facility as well as in all storerooms located within rail facilities; purchases supplies and equipment from storerooms when necessary.

8. Maintains a log of all significant occurrences during daily revenue collections by utilizing MS Word and Excel and presents reports to the Supervisors or Superintendents of Revenue Collections / Processing.

9. Daily verification / accountability of revenues collected and processed to include accountability of all operational working funds.

10. Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

Revenue Agents / Revenue Processors

MATHEMATICAL SKILLS

Must have excellent quantitative skills and the ability to research and resolve accounting issues. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, draw and interpret bar graphs, and operate 10-key by touch.

COMPUTER SKILLS

MS Word, Excel

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a current, valid State of Georgia issued Class C License with no more than 3 points (with no probation). A maximum of one (1) moving violation, with a maximum of three (3) points on Motor Vehicle Report (MVR) within a 24-month period. No DUI violations within the last 5 years.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

1. Lift money containers weighing up to 75 pounds

2. Walk or stand up to 4 hours per day.

3. Sit up to 4 hours per day (including breaks, lunch, etc.).

4. Occasionally kneel, squat, stoop, or bend.

5. Infrequently push a cart weighing over 1,000 pounds.

6. Reach from floor level to overhead level.

SPECIAL REQUIREMENTS

Must pass a physical examination including drug / alcohol screen. Must successfully complete validated psychological written exam for cash handling, credit reference check and background investigation by Georgia Crime Information Center (GCIC).

AMERICANS WITH DISABILITIES ACT

If you are a qualified individual with a disability, you have the right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.

MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Classification : Non-Exempt

Number of Openings : 1

Salary Range : $47,518-$71, 276

Salary Grade : 15