Job Description
Job Description
Salary : $50,000 - $56,000 / Year
Operations Manager Youth Behavioral Health
Location : Memphis, TN Memphis Youth Academy
Job Type : Full-Time | Multiple Shifts Available
Pay : $50,000 - $56,000
About Youth Opportunity & Memphis Youth Academy (Memphis, TN)
Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Memphis Youth Academy in Memphis, Tennessee, is a therapeutic youth academy providing trauma-informed residential care for adolescents with emotional and behavioral challenges.
Serving youth ages 1318, the academy combines clinical treatment, education, recreation, and life-skills programming within a structured, supportive environment. Youth typically remain in care for several months, participating in individualized treatment plans focused on safety, personal growth, and successful reintegration into the community.
Position Summary Operations Manager Job in Memphis, TN
We are seeking an Operations Manager to oversee the daily operations of our housing units and ensure the safety, structure, and well-being of the youth in care. This role is key to maintaining an orderly and therapeutic environment while supporting the staff who work directly with our residents.
The Operations Manager supervises Shift Supervisors and coordinates unit activities, schedules, and facility operations. The ideal candidate will be a strong leader with experience in youth residential care, crisis management, and team development.
Operations Manager Job Benefits
- Medical, dental, and vision insurance
- 401(k) with up to 4% employer match with Immediate Vesting
- Paid time off (PTO) and holidays Earn 4 hours of PTO every pay period
- Free RX delivery on most medications
- Tuition reimbursement and professional development
- Robust Employee Assistance Program
- Supportive, mission-driven work environment
Why Join Youth Opportunity?
Be part of a mission-driven organization changing lives every dayGain leadership experience in youth mental health and residential careWork in a collaborative, trauma-informed treatment environmentGrow professionally through training, mentorship, and advancement opportunitiesOperations Manager Responsibilities
Manage and oversee daily operations of assigned housing unitsEnsure the safety, security, and emotional well-being of all youthMaintain cleanliness and sanitation standards within housing unitsSupport the implementation of activities that promote residents education, recreation, and emotional healthSupervise Shift Supervisors and assist in developing work schedules and staffing plansCoordinate youth appointments, transports, and intake / discharge processesEnsure compliance with all state regulations and facility policiesConduct and document room inspections, security checks, and searches for contrabandOversee implementation of the iChoose behavior management system and review youth grievances and incident reportsSupport medication administration and ensure accurate documentationMonitor visitation processes to ensure safety and policy complianceMaintain detailed operational and behavioral records and prepare reports as requiredParticipate in on-call rotation (ADO) and respond to facility emergencies as neededServe as a role model for professionalism, integrity, and positive engagement with youthRequired Qualifications
High school diploma or GED requiredMinimum of 3 years experience working with youth in a residential or behavioral health settingExperience supervising staff in a structured care or correctional environmentAbility to obtain and maintain First Aid / CPR certificationStrong leadership, communication, and organizational skillsMust be able to pass a background check and drug screenValid state drivers license and safe driving recordPreferred Qualifications
Associates or Bachelors degree in human services, psychology, criminal justice, or related fieldPrior experience in juvenile residential treatment or behavioral health managementKnowledge of trauma-informed care and crisis intervention practicesPhysical Demands
Must be in good physical health and emotionally stableAbility to lift / move up to 30 poundsAbility to transport youth or staff as neededMust be free of communicable diseases as defined by the stateMust successfully complete all required physical and written certification evaluationsHow to Apply
Click Apply Now through Indeed to submit your application, or visit www.youthopportunity.com / yourfuture to learn more about our mission and career opportunities.
Youth Opportunity is an Equal Opportunity Employer.