ACCOUNT EXECUTIVE

Job Opportunity

BI is one of the leading technology companies in Boulder, Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities.

Qualifications

Minimum Requirements

• Bachelors Degree in Criminal Justice, Business, Computer Science, Communications or related field or equivalent experience.
• At least two (2) years experience in customer support or training.
• At least three (3) years experience in corrections / criminal justice system preferred.
• Valid state drivers license and the ability to safely operate a motor vehicle required for travel to customer sites.
• Working knowledge of Company products and services.
• Excellent oral and written communication skills.
• Excellent interpersonal skills.
• Excellent customer service skills.
• Strong presentation skills.
• Problem solving ability.
• Ability to handle multiple tasks simultaneously and prioritize appropriately.
• Strong computer skills.
• Ability to work independently without direct supervision.
• Ability to work with computers and the necessary software typically used by the department.

Working Conditions : Encountered on a regular basis as part of the work this job performs.

Responsibilities

Summary

Develops and cultivates long-term, trusting business relationships with assigned accounts and stakeholders, acting as their primary liaison with the Company. Responsible to develop trusted advisor relationships with account stakeholders, ensuring a high level of customer satisfaction, resulting in the retention and growth of accounts through the use of the Company continuum of products and services.

This position is not assigned sales quotas and is not eligible for sales commissions, but is eligible for a quarterly performance incentive and bonuses.

Primary Duties and Responsibilities

Equal Opportunity Employer