Communications Director

Deliverable to residents :

The Communications Director leads the City of New Orleans’ strategic communications on behalf of the Mayor, ensuring that residents receive clear, timely, honest, and accessible information about city services, priorities, programs, and actions. The Communications Director manages the Mayor’s Communications Office, oversees all proactive and responsive messaging, and serves as the Mayor’s primary liaison to the media. This role shapes the public narrative around the administration’s work, advances transparency, and strengthens trust between city government and the people of New Orleans.Ensure residents receive clear, accurate, and accessible information about city services, programs, and priorities — helping residents understand how government works for them and ensuring transparency, responsiveness, and trust.

Key Responsibilities :

• Advise the Mayor and senior leadership on message development, public narrative, timing, and communications strategy related to major initiatives, events, crises, and policy rollouts.
• Develop and implement a citywide strategic communications plan that advances the Mayor’s priorities through proactive messaging, rapid response, and multi-platform communications.
• Track progress against communications goals and regularly brief the Mayor on impact, reach, and engagement.

Serve as the Mayor’s primary spokesperson and media point of contact.

Requirements

Benefits

Benefits information will be available in the future.