Field Homeowner Adjuster (Lansing, Michigan) - Meemic

Overview

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Title

Field Homeowner Adjuster (Lansing, Michigan)

What you will do

The Auto Club Group is seeking a Field Homeowner Adjuster who will work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims. Territory coverage includes Lansing, Jackson, Howell, and Flint areas. In this position, you will have the opportunity to :

• Claim handling responsibilities include reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system.
• Complete complex coverage analysis.
• Ensure all possible policyholder benefits are identified.
• Create additional sub-claims if needed.
• Complete an investigation of the facts regarding the claim to determine if the claim should be paid, the applicable limits or exclusions, and possible recovery potential.
• Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
• Evaluate the financial value of the loss.
• Approve payments for the appropriate parties accordingly.
• Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).
• Thoroughly document and / or code the claim file and complete all claim closure and related activities in the assigned claims management system.
• Utilize strong negotiating skills.

Claim Specialists assigned to Homeowner claim unit handle claims valued over $25,000 (inside desk) and over $100,000 (field). Investigate claims requiring in-depth coverage analysis. When handling claims in the field, prepare damage estimates using claims software. Review estimates for accuracy. Monitor contractor repair status. Assist Claim Manager with file reviews and training.

Qualifications

Education

Experience

Knowledge and Skills

Ability

Preferred Qualifications

Work Environment

This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments to the ACG Flex Work policy.

With our powerful brand and the mentoring, you will find your position as a Field Homeowner Adjuster can lead to a rewarding career at our growing organization.

Compensation and Benefits

Salary : $65,700 to $90,000 annually with annual bonus potential based on performance.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. We value inclusivity and welcome diverse backgrounds, experiences, and viewpoints.

To learn more about AAA The Auto Club Group visit www.aaa.com

EEO and Compliance

ACG is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job. A background and drug screen may be required as part of the employment process.

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