Customer Service Representative

Job Description

Customer Service Representative to $50K - Build Relationships, Drive Success!

Our client, a thriving manufacturing company, is seeking a Customer Service Representative to deliver outstanding support to their dealer network and internal teams! This roles involves managing projects from start to finish while building strong relationships that drive business success. The ideal candidate has 2+ years of customer service experience rand strong problem-solving abilities.

Position details :

• Location : Leominster, MA
• Work Model : Hybrid
• Degree : Not Required
• Responsibilities include providing exception customer service support to external dealers and internal departments; managing assigned projects and orders to ensure accuracy and completion; resolving customer issues by identifying root causes and implementing effective solutions; collaborating with sales team to strengthen dealer relationships; and conducting follow-up activities within assigned territories.
• The ideal candidate possesses strong computer skills including MS Office Suite; excellent analytical and problem-solving abilities; outstanding interpersonal and conflict resolution skills; exceptional organizational skills with attention to detail; and the ability to thrive in a fast-paced manufacturing environment.

Join this established company where your customer service expertise drives real results and meaningful relationships!

Beacon Hill is an equal opportunity employer and individuals with disabilities and / or protected veterans are encouraged to apply.

California residents : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser :

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile :

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties / disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information :

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)